Temporary Community Housing Assistant

  • Reference: Muir Group Housing Association
  • Application closing date: 19 Aug 2019 17:00

Job Description

Temporary – up to 12 months (to cover maternity leave)
Salary: £21,542.40 plus Essential Car User Allowance as well as a generous benefits package
Location: Blackpool

We are currently seeking a Community Housing Assistant who will be based at the Association’s Blackpool area office. The successful candidate will provide a flexible, efficient and effective administrative support service to Housing Services colleagues both within a defined area and across teams as required. We are looking for somebody to take ownership and responsibility for efficiently and honestly resolving all customer queries through to a successful resolution as soon as practically possible and referring to specialist colleagues if necessary.

You will work closely with colleagues to manage the re-letting of properties, take the lead on effectively dealing with aids and adaptations requests, respond and deal with low level incidences of anti-social behaviour and support the delivery of a robust income management and arrears recovery service in accordance with Muir Group policies and procedures.

You will provide an office presence and cover for colleagues whilst they are out in the communities to ensure a seamless service at all times, as well as estate management cover for colleagues when required.

Employment Details

  • Employment Type: Full time
  • Hours: 35
  • Pay: £21,542.40 + car allowance Annually

Additional Information

We are a value-orientated Housing Association working together to create communities where people want to live. We manage circa 5,500 homes over a wide geographical area and our residents include families, older people and those in need of special care and support.

Are you looking for a new challenge? Are you passionate about excellent customer service? Do you have the drive and motivation to help to deliver a front-line housing service? #TeamMuir

How to Apply

In support of your application, please provide a written statement detailing how your skills, experience, abilities, behaviours and work-related qualities make you a suitable candidate for this role. Please note that your written statement forms an important part of our shortlisting process.

If you want to make a positive difference, you can apply online by visiting www.muir.org.uk. Alternatively, please telephone 0300 123 1222 (textphone: 0300 123 3005) or email info@muir.org.uk for more information.

Closing date: 5pm, Monday 19th August 2019
Interviews: Thursday 29th August 2019

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