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- Reference: Onward
- Application closing date: 01 Mar 2019 00:00
As part of a continued focus on developing and shaping our customer services and supporting our wider operations, we are looking for a Support Worker (1 post) to join our Wellbeing team.
Reporting to the Team Leader, Housing and Wellbeing you will provide high quality accommodation, housing management and support to the client group. Duties will include completing mainstay assessments, managing vacancies and waiting list on mainstay. You will provide support to all tenants of the hostel at any time and manage a caseload to develop support plans based on individual needs.
You will assist and advise residents on issues such as budgeting, welfare benefits, training and education, and will signpost them to other agencies as appropriate. You will monitor and manage the rents accounts for the individuals on their caseload and take action in line with the hostel's arrears policies and procedures.
To be successful you should have experience of working with homeless or vulnerable client groups and knowledge of welfare and housing benefits.
- Employment Type: Full time
- Hours: 37
- Pay: £19,405 Annually
Onward Homes is one of the largest registered providers of social housing, based solely in the North West of England.
In April 2017, we brought the Group together under the Onward brand to signal our intention to increase our impact and to make a greater contribution to the communities and customers we serve. We are delivering a major transformation change programme, in the way in which we deliver services and how we are structured as a business.