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Safer Neighbourhood Specialist (Greater Manchester)
- Reference: Onward Homes
- Application closing date: 12 Dec 2018 23:55
As part of a continued focus on developing and shaping our customer services and supporting our wider operational teams, we are looking for a Safer Neighbourhood Specialist to join our Safer Neighbourhoods team.
Reporting to the Safer Neighbourhood Team Leader you will provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour (ASB).
You will provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints.
You will manage a caseload including initial assessment, investigation and legal recourse. You will undertake research and investigative opportunities for action and best practice and seek to maximise effective use of resources for safer neighbourhoods work.
To be successful, it is essential to have knowledge of housing regulations/law and County Court rules and relevant Government legislation for tackling anti-social behaviour issues. You will have a good understanding of the social, economic and political context in the neighbourhoods in which we operate whilst having the ability to communicate effectively with customers, colleagues and external organisations. You should be educated to GCSE standard or have equivalent qualification / experience.
- Employment Type: Full time
- Hours: 35
- Pay: £26,500 Annually
Onward Homes is one of the largest registered providers of social housing, made up of seven social housing, development and property management organisations operating in a federated structure based solely in the North West of England.
In April 2017, we brought the Group together under the Onward brand to signal our intention to increase our impact and to make a greater contribution to the communities and customers we serve and we are delivering a major transformation change programme in the way in which we deliver services and how we are structured as a business.