Part time Tenant Support Officer (Midlands)

  • Reference: Reside Housing Association
  • Application closing date: 29 Jul 2019 00:00

Job Description

We are looking to recruit a part time (2.5-3 days per week) Tenant Support Officer based near Chester to deliver housing management services to tenants within a portfolio of supported housing properties occupied by vulnerable adults across the north west of England.

Scope of Job

To provide a generic housing management service to a wide range of different properties where supported living services are provided. The post holder will be responsible for a housing management ‘patch’ but will be expected to work flexibly with the other Tenant Support Officers to provide an excellent housing service across the full portfolio of properties managed and owned by Reside.

The role will be a mix of:

undertaking housing management visits and property inspections, and so will involve significant travel and the need to be regularly away from home, and case management requiring a good understanding of rents and service charge budgets, including budget setting and management. The post holder will be responsible for maximising income through effective management of rent arrears and voids.

Candidate Requirements

The ideal candidate will be able to deal with a range of issues in liaison with support teams, support providers, landlords, tenants, families and contractors. A good understanding of housing law and process together with some technical and welfare benefits (including housing benefit) knowledge is needed.

Employment Details

  • Employment Type: Full time
  • Hours: 20
  • Pay: £13,000 Annually

How to Apply

Further information about the role can be found on the Reside Housing Association website along with the full recruitment pack.