Neighbourhood Services Graduate

  • Reference: One Vision Housing: Agile working
  • Application closing date: 31 Jan 2022 00:00

Job Description

The Detail

We are seeking a Neighbourhood Services Graduate to #BePartOfIt at the UK’s Best Place to Work for 2021.

As a Neighbourhood Services Graduate within One Vision Housing you’ll take a proactive approach to achieving outcomes regards income maximisation, allocations, and tenancy and estate management, ensuring high customer satisfaction levels. You’ll be aiming to provide first point resolution whether that be face-to-face, phone, e-mail, letter or text customer enquiries.

It will be fast, it will be challenging, but it will be an exciting opportunity to join a vibrant award-winning team.

Your positive and self-motivated attitude will help the service run smoothly and will make for a happy customer. It’ll also set you on the right track for a rewarding career within our Neighbourhood Services department.

Please view the job description attached for further details.

Post Type: Part-Time, Fixed-Term
Hours: 18

This is a fixed term position until December 2022.


As we said, you’ll need to work hard, but you will be rewarded for your efforts in more ways than one. Just take a look at the list below for starters:

• Competitive salary
• Group personal pension scheme
• Staff Incentive / Profit Share Bonus Scheme
• 28-day holiday entitlement increasing with service
• Agile Working
• Life Assurance
• Career development and progression
• Corporate discount scheme
• Staff well-being and ‘feel good’ programme

Your Talents

The ideal Neighbourhood Services Graduate will have demonstratable experience in a customer service role.

We’re confident that you can bring your expertise and experience that will help you excel at your job. What you need to show us is your drive for success, your passion for enjoying what you do, and your authentic approach in following up on what you promise. You will have courage to be different, and be enterprising because we never stand still! If you have a good idea or think that something will work better; tell us. We need input from every individual within the company at every level on what we do well, what we can improve and what ideas you might have to improve our services, building on our success and yours.

Please view the person specification attached for further details.

About us

We’re The Sovini Group. If you haven’t heard of us we are the UK’s Best Workplace, the UK’s Best Workplace for Women and one of the Best Workplaces in Europe as certified by Great Place to Work. Not that we’re bragging! The good news is we’re growing and we have a place for you. As a company we believe our people are our greatest asset. We celebrate diversity and are proud to be an equal opportunities employer and we encourage applications from every member of society.

The Group comprises not-for-profit, commercial and charitable enterprises who work together in partnership to support each other, achieve better value, deliver a high quality service and exceed customer expectations. It’s a winning formula!

The Sovini Group are predominantly an agile workforce, we pride ourselves on the Groups culture, achieving our values and our ability to build new and improve established relationships while working across different locations to colleagues.

Next steps

We welcome applications from everyone. If you have got the talent, the potential, the drive and determination there is a place for you at The Sovini Group. We want to reach everyone and we know if we do so our organisation will be better for it.

Please view the job description and person specification and click the ‘Apply Online’ button below to be directed to our online application form.

Please note we do not accept application s by CV or approaches from recruitment agencies.

Application Closing Date: 31st January 2022

Employment Details

  • Employment Type: Full time
  • Pay: £19,483 Annually