Housing Officer

  • Reference: Estuary Housing Association
  • Application closing date: 23 Apr 2019 12:00

Job Description

We have an excellent opportunity for a Housing Officer to join our busy Tenancies team.

As a Housing Officer, you’ll play an essential role in delivering a personal, high quality, customer focused tenancy management service to our residents, ensuring they comply with their conditions of tenancy.

You will be responsible for managing a patch of designated properties. Your duties will include tenancy sign-ups, tenancy compliance (including anti-social behaviour), amendments to tenancies, mutual exchanges and general estate management. You will also work closely with other members of the organisation to ensure that residents receive a seamless service.

Candidate Requirements

The successful candidate will have:

  • Significant, proven experience of working in a housing management or similar role
  • A ‘can do’ attitude
  • A proven ability of creating and sustaining effective internal and external relationships
  • A good understanding of social housing policy and law, including anti-social behaviour and tenancy management
  • Good IT skills, with the ability to prepare reports, draft correspondence, newsletters, and maintain accurate records
  • Access to your own transport as the role requires travel throughout the region.

Employment Details

  • Employment Type: Full time
  • Hours: 35
  • Pay: £27,328 + car allowance Annually

Additional Information

Safeguarding and Recruitment

Estuary is committed to safeguarding and practices safer recruitment standards and expects all staff to share the commitment to safeguarding children and people with care and support needs. The successful applicants will be required to provide proof of eligibility to work in the UK.

This post is also subject to a satisfactory enhanced DBS check – this is due to the workplace having shared access with our Family Centre & Nursery.

Equality and Diversity

At Estuary Housing Association we value inclusiveness and we are committed to embedding equality and diversity at the heart of our work. We aim to be an inclusive organisation, where individual differences are respected, where staff, people who use services, as well as their families and carers, are treated with dignity and on the basis of their merits, abilities and needs, and where everyone has a fair opportunity to fulfil their potential without suffering discrimination or disadvantage.

How to Apply

The closing date for applications is midday on Tuesday 23rd April.

To see the full job description and to apply online please follow the link to our company website: https://ats-estuary.jgp.co.uk/vacancies/view/94557-housing-officer?source=478-hqn-website&enhancement=