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Facilities Support Assistant
- Reference: Onward Homes
- Application closing date: 28 Mar 2020 00:00
Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.
We believe that everyone deserves a place to call their own, which is why we’re committed to building 400 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.
In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.
We are looking for a Facilities Support Assistant (1 post) to join our Facilities team.
Reporting to the Regional Building Manager, you will assist in the effective management of our Accrington office. You will provide an efficient office environment which meets statutory/regulatory requirements and provides excellent customer service. You will be required to assist the Regional Building Manager in ensuring the office is managed effectively, in terms of reception and related services. The post holder will ensure that reception reflects the culture and purpose of the organisation; welcoming visitors and dealing with contractors; managing deliveries and mail, as well as ensuring an excellent customer service is maintained at all times.
You will assist in ensuring health and safety compliance is adhered to at all times, as well as supporting practices and systems that enable our offices to be safe, secure and welcoming for people to work and visit. The post holder will support with regular fire and evacuation drills as necessary. You will assist in the identification and development of a range of budgets, to ensure the effective running of the office; as well as liaising with external suppliers and reporting any issues as necessary, to ensure a safe environment for all. You will assist the Regional Building Manager to support the regions satellite offices with administration duties.
To be successful, it is essential you have significant experience delivering an outstanding customer service, whilst working as part of a team or independently. It is essential you have excellent interpersonal skills with the ability to communicate at all levels, as well as understanding the range of facilities management functions required to provide an effective workplace and customer facility.
All posts are recruited to the recruitment salary and movement to the confirmed salary is based on successful completion of a 6 month probation. As well as a competitive salary and a generous annual leave entitlement, we offer a range of benefits for a rewarding career including a health cash plan, pension scheme and personal development.
- Employment Type: Full time
- Pay: £19,700 Annually