Apprentice Customer Experience Advisors

  • Reference: VIVID Homes
  • Application closing date: 26 Aug 2019 00:00

Job Description

Are you good with people?

Considering a career in customer service?

Then join our customer service apprenticeship scheme!

As Hampshire’s largest provider of affordable homes, our customers happiness is our first concern. So, providing a first-class customer experience is our top priority. That’s why we are looking for the very best people to join our customer service apprenticeship programme!

If you care about good customer service, if you’re a hands-on learner and you want to really sink your teeth into a new challenge, then this apprenticeship is for you. It’s also great way to earn while you learn!

You’ll work alongside experienced professional customer experience advisors, gaining valuable practical experience and getting to know your customers. You’ll also spend time with our external trainers, all working towards your level 2 Customer Service Practitioner qualification.

After a year you’ll be able to confidently meet our customer needs. Whether it be by telephone, email, social media or post. And you’ll be proud of the quality of customer experience that you provide. You’ll also have gained great experience of working in the housing industry.

Candidate Requirements

If you’re enthusiastic, good with people and care about good customer service, then please apply to be one of our customer service apprentices!

Employment Details

  • Employment Type: Full time
  • Hours: 35
  • Pay: £National minimum wage Hourly

Additional Information

We offer an excellent benefits package, including 26 days holiday a year (plus bank holidays). And more importantly, the starting salaries are the national minimum wage as opposed to the lower apprenticeship rate!

How to Apply

To see the full job description and to apply online please follow the link to our company website:

If you have any questions or if you need additional support, please contact us on 02392 896758 or email We’ll be happy to help!