Resources

Search the Housing Quality Network website

Advanced options
Sign in
Register for HQN
Sign out
Organisation's logo linking to the home page
Menu
  1. News
    1. Asset Management Network news
    2. Equality, Diversity and Inclusion Network news
    1. Health and Safety Network news
    2. Housing Finance Network news
    1. Housing Management Network news
    2. Leasehold Network news
    1. Rent Income Excellence Network news
    2. Residents' Network news
    1. Strategic Network news
  2. Our networks
    1. The Housing Quality Network
      1. Home
      2. About
      3. Benefits
      4. Resources
      5. Members' area
      6. Partners
    2. The Housing Quality Network Cymru
    1. The Housing Management Network
      1. Home
      2. About
      3. Benefits
      4. Members' area
      5. Contact
    2. The Asset Management Network
      1. Home
      2. About
      3. Benefits
      4. News
      5. Resources
      6. Forums
    1. The Health and Safety Network
      1. Home
      2. About
      3. Benefits
      4. Members' area
      5. Contact
    2. The Housing Finance Network
      1. Home
      2. About
      3. Benefits
      4. News
      5. Resources
      6. Partners
      7. All The Housing Finance Network
    1. The Leasehold Network
      1. Home
      2. About
      3. Benefits
      4. News
      5. Resources
      6. Forums
    2. The Rent Income Excellence Network
      1. Home
      2. About
      3. Benefits
      4. News
      5. Resources
      6. Forums
      7. All The Rent Income Excellence Network
    1. The Residents' Network
      1. Home
      2. About
      3. Benefits
      4. News
      5. Resources
      6. Forums
    2. The Strategic Network
      1. Home
      2. About
      3. Benefits
      4. Members' area
      5. Contact
    1. The Equality, Diversity and Inclusion Network
      1. Home
      2. About
      3. Benefits
      4. Members' area
      5. Contact
    2. The Innovation and Technology Network
      1. Home
      2. About
      3. Events and workshops
      4. News and resources
      5. Partners
      6. Contact
    1. HQN groups
      1. Business Innovation Group
      2. Climate change group
      3. Leadership and Organisational Development Hub
      4. Rent compliance group
  3. Training
    1. In-house Training
      1. Customer service
      2. Equality and diversity
      3. Health and safety
      4. Income management and welfare benefit
      5. Senior leadership and management
      6. Junior leadership
      7. All In-house Training
    2. Public Training
      1. Virtual training
      2. North
      3. South
      4. Midlands and East of England
      5. Wales
    1. View all public training
    2. Limited space
    1. Focus on leasehold
  4. Events
    1. Strategic housing month
    2. Best practice groups
    1. Testimonials
    2. Event sponsorship
    1. Commercial partnerships
    2. Terms and conditions
  5. Consultancy
    1. Governance, strategy and risk
    2. Want top marks for your in-depth assessment?
    1. Value for money, finance and business planning
    2. Do you feel under pressure to merge?
    1. Performance improvement support
    2. Asset management
    1. Strategic housing services
    2. Private rented sector
    1. Health and safety
    2. Board away days
    1. Meet the consultant
  6. Accreditation
    1. A-Z list of accredited organisations
    2. HQN Accredit: Repairs and Maintenance
    1. HQN Accredit: DLO / Contractor
    2. HQN Accredit: Gas
    1. HQN Accredit: Income Management
    2. HQN Accredit: Leasehold Management
    1. HQN Accredit: Estate Management
    2. HQN Accredit: Lettings
    1. Accreditation newsletters
  7. Vacancies
  8. About us
    1. FAQs
      1. Networks
      2. Training and events
    2. Contact us
  9. HQM
  10. HQN TV
    1. First Things First

The Housing Quality Network

The Housing Quality Network

  1. News
  2. Our networks
  3. Training
  4. Events
  5. Consultancy
  6. Accreditation
  7. Vacancies
  8. About us
  9. HQM
  10. HQN TV
  1. Home
  2. About
  3. Benefits
  4. Resources
  5. Members' area
  6. Partners
  7. Contact
Email us
Call us now on 01904 557150
Chat live now

Chat with us live

Resources

Member-only resources and information store full of good practice and essential information.

  1. Boosting income Keeping the rent and service charge income flowing in is vital. Find income maximisation and collection good practice in this section.
  2. Serious detriment, health and safety Non-compliance with health and safety regulation, failure to deal with serious issues, malpractice, or service failure can all lead to serious detriment issues. This section contains information on the issues, and how to avoid serious detriment.
  3. The standards Regulatory standards contain the outcomes that providers are expected to achieve and the specific expectations of the HCA as regulator. The standards are classified as either ‘economic’ or ‘consumer’.
  4. Welfare reform and Universal Credit All the latest developments in the progress of the programme of welfare reforms and Universal Credit.
  5. Shared practice Shared practice from Housing Quality Network members.

Login

Register

Footer contact details


Address: Rockingham House,
St Maurice’s Road, York YO31 7JA

Tel: 01904 557150
Fax: 0845 4747 006
Email: hqn@hqnetwork.co.uk

Footer company information

linkedin icon  twitter icon

Copyright © 2016 HQN Ltd. Registered in
England & Wales. Company number 03087930.
Registered address: Rockingham House,
St Maurice’s Road, York YO31 7JA

Privacy and cookies policy

verseone.admin © 2021

Powered by VerseOne Group Ltd