Residents' Network news

Residents set out how social landlords can improve engagement

Posted on 15 Jul 2021

Building Safety Regulator details 'important' resident involvement plans

Posted on 15 Jul 2021

Housing Ombudsman urges residents to come forward to encourage ‘meaningful recommendations’

Posted on 15 Jul 2021

Opinion: Using social media to boost customer engagement

Posted on 8 Jul 2021

Jenrick: Social housing tenants ‘deserve to be treated with dignity and respect’

Posted on 7 Jul 2021

Housing association secures Investors in People Platinum

Posted on 6 Jul 2021

Housing Ombudsman issues 23 complaint handling failure orders

Posted on 6 Jul 2021

83% of tenants feel Covid-19 has had a negative impact on their quality of life

Posted on 6 Jul 2021

77% of income officers report ‘increased use of foodbanks and increase in fuel poverty’

Posted on 30 Jun 2021

Opinion: Challenging the status quo to drive change

Posted on 28 Jun 2021

Housing Ombudsman records 73% increase in complaints

Posted on 23 Jun 2021

Midlands based housing association placed on 'under review' list by Regulator

Posted on 22 Jun 2021

Another housing association faces criticism after ITV investigation

Posted on 17 Jun 2021

Nottingham council housing estate celebrated by residents

Posted on 4 Jun 2021

Housing associations pledge no evictions 'as a result of financial hardship'

Posted on 28 May 2021

HQN is proud supporters of the recently launched Resident Voice Index™ initiative

Posted on 24 May 2021

Housing associations call off merger discussions

Posted on 21 May 2021

Government says it will deliver 'transformational change for social renters'

Posted on 11 May 2021

Social housing sector should see tenants as ‘huge asset’

Posted on 22 Mar 2021

Ombudsman highlights five cases as it starts to publish investigation reports

Posted on 9 Mar 2021

UK’s most comprehensive resident voice initiative across social housing launches

Posted on 23 Feb 2021

Housing association takes strong stance against unlawful subletting

Posted on 10 Feb 2021

Wandle appoints new Chair

Posted on 3 Feb 2021

Housing Ombudsman creates new panel for a 'stronger resident voice'

Posted on 3 Feb 2021

Housing should turn from customer focused to customer centric

Posted on 29 Jan 2021

Only 2% of social rented properties are let as furnished or partly furnished

Posted on 18 Jan 2021

TAROE Trust appoints Leslie Channon to support White Paper response

Posted on 15 Jan 2021

Opinion: Being clear about our offer is an important part of great customer service

Posted on 12 Jan 2021

Manchester ALMO to come back in-house

Posted on 12 Jan 2021

Only 62% of social tenants satisfied with overall service

Posted on 18 Dec 2020

Residents' Network news

Search the Housing Quality Network website

News - Residents' Network

Residents set out how social landlords can improve engagement

Building Safety Regulator details 'important' resident involvement plans

Housing Ombudsman urges residents to come forward to encourage ‘meaningful recommendations’

Opinion: Using social media to boost customer engagement

Jenrick: Social housing tenants ‘deserve to be treated with dignity and respect’

Housing association secures Investors in People Platinum

Housing Ombudsman issues 23 complaint handling failure orders

83% of tenants feel Covid-19 has had a negative impact on their quality of life

77% of income officers report ‘increased use of foodbanks and increase in fuel poverty’

Opinion: Challenging the status quo to drive change

Housing Ombudsman records 73% increase in complaints

Midlands based housing association placed on 'under review' list by Regulator

Another housing association faces criticism after ITV investigation

Nottingham council housing estate celebrated by residents

Housing associations pledge no evictions 'as a result of financial hardship'

HQN is proud supporters of the recently launched Resident Voice Index™ initiative

Housing associations call off merger discussions

Government says it will deliver 'transformational change for social renters'

Social housing sector should see tenants as ‘huge asset’

Ombudsman highlights five cases as it starts to publish investigation reports

UK’s most comprehensive resident voice initiative across social housing launches

Housing association takes strong stance against unlawful subletting

Wandle appoints new Chair

Housing Ombudsman creates new panel for a 'stronger resident voice'

Housing should turn from customer focused to customer centric

Only 2% of social rented properties are let as furnished or partly furnished

TAROE Trust appoints Leslie Channon to support White Paper response

Opinion: Being clear about our offer is an important part of great customer service

Manchester ALMO to come back in-house

Only 62% of social tenants satisfied with overall service

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