Residents' Network news

Housing Ombudsman’s first annual review of complaints examines sector’s performance

Posted on 21 Mar 2022

Opinion: Fresh concerns for customers as cost-of-living crisis looms

Posted on 22 Feb 2022

Opinion: We don’t need TikTok, we need real power to make change happen

Posted on 18 Jan 2022

Scottish Housing Regulator invites applications for volunteer Tenant Advisors

Posted on 12 Jan 2022

Opinion: How can we better represent our communities?

Posted on 16 Nov 2021

ForHousing appoints new Head of Building and Customer Safety

Posted on 25 Oct 2021

Opinion: Why is it important to get the CEO in front of residents?

Posted on 25 Oct 2021

Gove: Quality of some social housing 'scandalously poor'

Posted on 4 Oct 2021

£360m Covid rent debt crisis 'will escalate' unless Universal Credit cut is reversed

Posted on 17 Sep 2021

Opinion: The importance of engagement and culture

Posted on 3 Sep 2021

Latest Housing Ombudsman decisions reveal maladministration case in cladding dispute

Posted on 24 Aug 2021

Tenants and residents call for 'one stop shop' local housing hubs

Posted on 19 Aug 2021

Residents set out how social landlords can improve engagement

Posted on 15 Jul 2021

Building Safety Regulator details 'important' resident involvement plans

Posted on 15 Jul 2021

Housing Ombudsman urges residents to come forward to encourage ‘meaningful recommendations’

Posted on 15 Jul 2021

Opinion: Using social media to boost customer engagement

Posted on 8 Jul 2021

Jenrick: Social housing tenants ‘deserve to be treated with dignity and respect’

Posted on 7 Jul 2021

Housing association secures Investors in People Platinum

Posted on 6 Jul 2021

Housing Ombudsman issues 23 complaint handling failure orders

Posted on 6 Jul 2021

83% of tenants feel Covid-19 has had a negative impact on their quality of life

Posted on 6 Jul 2021

77% of income officers report ‘increased use of foodbanks and increase in fuel poverty’

Posted on 30 Jun 2021

Opinion: Challenging the status quo to drive change

Posted on 28 Jun 2021

Housing Ombudsman records 73% increase in complaints

Posted on 23 Jun 2021

Midlands based housing association placed on 'under review' list by Regulator

Posted on 22 Jun 2021

Another housing association faces criticism after ITV investigation

Posted on 17 Jun 2021

Nottingham council housing estate celebrated by residents

Posted on 4 Jun 2021

Housing associations pledge no evictions 'as a result of financial hardship'

Posted on 28 May 2021

HQN is proud supporters of the recently launched Resident Voice Index™ initiative

Posted on 24 May 2021

Housing associations call off merger discussions

Posted on 21 May 2021

Government says it will deliver 'transformational change for social renters'

Posted on 11 May 2021

Residents' Network news

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News - Residents' Network

Housing Ombudsman’s first annual review of complaints examines sector’s performance

Opinion: Fresh concerns for customers as cost-of-living crisis looms

Opinion: We don’t need TikTok, we need real power to make change happen

Scottish Housing Regulator invites applications for volunteer Tenant Advisors

Opinion: How can we better represent our communities?

ForHousing appoints new Head of Building and Customer Safety

Opinion: Why is it important to get the CEO in front of residents?

Gove: Quality of some social housing 'scandalously poor'

£360m Covid rent debt crisis 'will escalate' unless Universal Credit cut is reversed

Opinion: The importance of engagement and culture

Latest Housing Ombudsman decisions reveal maladministration case in cladding dispute

Tenants and residents call for 'one stop shop' local housing hubs

Residents set out how social landlords can improve engagement

Building Safety Regulator details 'important' resident involvement plans

Housing Ombudsman urges residents to come forward to encourage ‘meaningful recommendations’

Opinion: Using social media to boost customer engagement

Jenrick: Social housing tenants ‘deserve to be treated with dignity and respect’

Housing association secures Investors in People Platinum

Housing Ombudsman issues 23 complaint handling failure orders

83% of tenants feel Covid-19 has had a negative impact on their quality of life

77% of income officers report ‘increased use of foodbanks and increase in fuel poverty’

Opinion: Challenging the status quo to drive change

Housing Ombudsman records 73% increase in complaints

Midlands based housing association placed on 'under review' list by Regulator

Another housing association faces criticism after ITV investigation

Nottingham council housing estate celebrated by residents

Housing associations pledge no evictions 'as a result of financial hardship'

HQN is proud supporters of the recently launched Resident Voice Index™ initiative

Housing associations call off merger discussions

Government says it will deliver 'transformational change for social renters'

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