Residents' Network news

Gove: Quality of some social housing 'scandalously poor'

Posted on 4 Oct 2021

£360m Covid rent debt crisis 'will escalate' unless Universal Credit cut is reversed

Posted on 17 Sep 2021

Opinion: The importance of engagement and culture

Posted on 3 Sep 2021

Latest Housing Ombudsman decisions reveal maladministration case in cladding dispute

Posted on 24 Aug 2021

Tenants and residents call for 'one stop shop' local housing hubs

Posted on 19 Aug 2021

Residents set out how social landlords can improve engagement

Posted on 15 Jul 2021

Building Safety Regulator details 'important' resident involvement plans

Posted on 15 Jul 2021

Housing Ombudsman urges residents to come forward to encourage ‘meaningful recommendations’

Posted on 15 Jul 2021

Opinion: Using social media to boost customer engagement

Posted on 8 Jul 2021

Jenrick: Social housing tenants ‘deserve to be treated with dignity and respect’

Posted on 7 Jul 2021

Housing association secures Investors in People Platinum

Posted on 6 Jul 2021

Housing Ombudsman issues 23 complaint handling failure orders

Posted on 6 Jul 2021

83% of tenants feel Covid-19 has had a negative impact on their quality of life

Posted on 6 Jul 2021

77% of income officers report ‘increased use of foodbanks and increase in fuel poverty’

Posted on 30 Jun 2021

Opinion: Challenging the status quo to drive change

Posted on 28 Jun 2021

Housing Ombudsman records 73% increase in complaints

Posted on 23 Jun 2021

Midlands based housing association placed on 'under review' list by Regulator

Posted on 22 Jun 2021

Another housing association faces criticism after ITV investigation

Posted on 17 Jun 2021

Nottingham council housing estate celebrated by residents

Posted on 4 Jun 2021

Housing associations pledge no evictions 'as a result of financial hardship'

Posted on 28 May 2021

HQN is proud supporters of the recently launched Resident Voice Index™ initiative

Posted on 24 May 2021

Housing associations call off merger discussions

Posted on 21 May 2021

Government says it will deliver 'transformational change for social renters'

Posted on 11 May 2021

Social housing sector should see tenants as ‘huge asset’

Posted on 22 Mar 2021

Ombudsman highlights five cases as it starts to publish investigation reports

Posted on 9 Mar 2021

UK’s most comprehensive resident voice initiative across social housing launches

Posted on 23 Feb 2021

Housing association takes strong stance against unlawful subletting

Posted on 10 Feb 2021

Wandle appoints new Chair

Posted on 3 Feb 2021

Housing Ombudsman creates new panel for a 'stronger resident voice'

Posted on 3 Feb 2021

Housing should turn from customer focused to customer centric

Posted on 29 Jan 2021

Residents' Network news

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News - Residents' Network

Gove: Quality of some social housing 'scandalously poor'

£360m Covid rent debt crisis 'will escalate' unless Universal Credit cut is reversed

Opinion: The importance of engagement and culture

Latest Housing Ombudsman decisions reveal maladministration case in cladding dispute

Tenants and residents call for 'one stop shop' local housing hubs

Residents set out how social landlords can improve engagement

Building Safety Regulator details 'important' resident involvement plans

Housing Ombudsman urges residents to come forward to encourage ‘meaningful recommendations’

Opinion: Using social media to boost customer engagement

Jenrick: Social housing tenants ‘deserve to be treated with dignity and respect’

Housing association secures Investors in People Platinum

Housing Ombudsman issues 23 complaint handling failure orders

83% of tenants feel Covid-19 has had a negative impact on their quality of life

77% of income officers report ‘increased use of foodbanks and increase in fuel poverty’

Opinion: Challenging the status quo to drive change

Housing Ombudsman records 73% increase in complaints

Midlands based housing association placed on 'under review' list by Regulator

Another housing association faces criticism after ITV investigation

Nottingham council housing estate celebrated by residents

Housing associations pledge no evictions 'as a result of financial hardship'

HQN is proud supporters of the recently launched Resident Voice Index™ initiative

Housing associations call off merger discussions

Government says it will deliver 'transformational change for social renters'

Social housing sector should see tenants as ‘huge asset’

Ombudsman highlights five cases as it starts to publish investigation reports

UK’s most comprehensive resident voice initiative across social housing launches

Housing association takes strong stance against unlawful subletting

Wandle appoints new Chair

Housing Ombudsman creates new panel for a 'stronger resident voice'

Housing should turn from customer focused to customer centric

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