Resident engagement and community involvement
The benefits of resident engagement and community involvement can be considerable and remain a valuable element of housing management.
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| Format | Status | Title | Description | Size | Download | |
|---|---|---|---|---|---|---|
| Current | Blog: Complaints Handling Code by Richard Blakeway, Housing Ombudsman | File size: 188KB | Published Date: 24/08/2020 | Download | ||
| Current | Blog – Innovations Improving Tenant Services | File size: 206KB | Published Date: 01/07/2019 | Download | ||
| Current | Blog – Tackling hoarding | File size: 244KB | Published Date: 05/12/2018 | Download | ||
| Current | £7m fund to build integrated communities | File size: 319KB | Published Date: 11/07/2018 | Download | ||
| Current | Safeguarding our customers – Lisa Smith, Gentoo Group | File size: 259KB | Published Date: 03/07/2018 | Download | ||
| Current | Giving tenants a voice – Confederation of Co-operative Housing | File size: 242KB | Published Date: 19/04/2018 | Download | ||
| Current | Investing in communities to bring empty properties back into use – Stoke-on-Trent City Council | File size: 249KB | Published Date: 12/02/2018 | Download | ||
| Current | Hundreds march for justice for Grenfell residents | File size: 60KB | Published Date: 23/08/2017 | Download | ||
| Current | Facebook backs campaign to eradicate social housing stigma | File size: 111KB | Published Date: 07/08/2017 | Download | ||
| Current | Families affected by Grenfell tragedy offered summer activities | File size: 84KB | Published Date: 04/08/2017 | Download | ||
| Current | The slow death of neighbourhoods | File size: 110KB | Published Date: 03/08/2017 | Download | ||
| Current | Putting older people first | File size: 3MB | Published Date: 19/07/2017 | Download | ||
| Current | Grenfell fire proves tenants’ voices must be heard | File size: 347KB | Published Date: 05/07/2017 | Download | ||
| Current | A mobile workforce - Aster | In 2015, Aster Group embarked on a mobile working project to roll out mobile technology to all neighbourhood officers. In an exclusive blog for HQN Dave Ball, Head of Housing (Wiltshire) at Aster, explains how the organisation’s digital journey has changed how it delivers services to customers. | File size: 98KB | Published Date: 06/01/2017 | Download | |
| Current | Great estates: Putting communities at the heart of regeneration | This report from Respublica sets out how communities can be put at the heart of the government’s forthcoming Estate Regeneration Strategy – and what else needs to be done to ensure prosperity and opportunity is spread to all parts of the country. Crucially, it warns that there is a North-South divide in the current approach to funding regeneration that risks leaving behind hundreds of communities outside London and the South East. | File size: 4MB | Published Date: 10/11/2016 | Download | |
| Current | Briefing: Volunteering - social value, social good - Jo Miller | At a time when housing associations are being threatened with financial cut backs and forever increasing government obstacles it could be extremely easy to strip back on costly community engagement activities. However, as an industry which takes pride in being ‘not just a landlord’, should we be thinking twice about whether delivering the basics will still provide us with the safe and strong communities that we all desire? | File size: 647KB | Published Date: 10/02/2016 | Download | |
| Current | Communities count: the four steps to unlocking social value | A new toolkit has been launched that aims to provide housing professionals with a practical guide that will enable them to create lasting social value in their communities. The social value guide has been developed by Wates Living Space and partners, as a follow up to in-depth research undertaken last year. | File size: 2MB | Published Date: 08/07/2015 | Download |
Total results: 17
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