Resident engagement and community involvement

The benefits of resident engagement and community involvement can be considerable and remain a valuable element of housing management.

Media browser

Total results: 23
Format Status Title Description Size Download
pdf Current File size: 206KB Published Date: 01/07/2019
pdf Current File size: 244KB Published Date: 05/12/2018
pdf Current File size: 319KB Published Date: 11/07/2018
pdf Current Safeguarding our customers – Lisa Smith, Gentoo Group File size: 259KB Published Date: 03/07/2018 Download
pdf Current File size: 242KB Published Date: 19/04/2018
pdf Current File size: 249KB Published Date: 12/02/2018
pdf Current File size: 60KB Published Date: 23/08/2017
pdf Current File size: 111KB Published Date: 07/08/2017
pdf Current File size: 84KB Published Date: 04/08/2017
pdf Current File size: 110KB Published Date: 03/08/2017
pdf Current File size: 3MB Published Date: 19/07/2017
pdf Current File size: 347KB Published Date: 05/07/2017
pdf Current In 2015, Aster Group embarked on a mobile working project to roll out mobile technology to all neighbourhood officers. In an exclusive blog for HQN Dave Ball, Head of Housing (Wiltshire) at Aster, explains how the organisation’s digital journey has changed how it delivers services to customers. File size: 98KB Published Date: 06/01/2017
pdf Current Great estates: Putting communities at the heart of regeneration This report from Respublica sets out how communities can be put at the heart of the government’s forthcoming Estate Regeneration Strategy – and what else needs to be done to ensure prosperity and opportunity is spread to all parts of the country. Crucially, it warns that there is a North-South divide in the current approach to funding regeneration that risks leaving behind hundreds of communities outside London and the South East. File size: 4MB Published Date: 10/11/2016 Download
pdf Current At a time when housing associations are being threatened with financial cut backs and forever increasing government obstacles it could be extremely easy to strip back on costly community engagement activities. However, as an industry which takes pride in being ‘not just a landlord’, should we be thinking twice about whether delivering the basics will still provide us with the safe and strong communities that we all desire? File size: 647KB Published Date: 10/02/2016
pdf Current A new toolkit has been launched that aims to provide housing professionals with a practical guide that will enable them to create lasting social value in their communities. The social value guide has been developed by Wates Living Space and partners, as a follow up to in-depth research undertaken last year. File size: 2MB Published Date: 08/07/2015
pdf Current Over the past four years, Stroud District Council has spent a great deal of time establishing strong tenant involvement and co-regulation. To ensure its tenant involvement really is meaningful and a good use of everyone's time, it carried out an impact assessment. Stroud has kindly shared the findings which are available in this case study. File size: 325KB Published Date: 28/01/2015
pdf Current Report: Thames Valley Housing 50 families Thames Valley Housing conducted a survey on 50 families in late 2013 whom the company's resident training and employment team had successfully supported into a job over the previous 12 months. The results show that once the long term unemployed are supported back to work, they remain in work. The full findings are now available in a recently published report. File size: 2MB Published Date: 01/10/2014 Download
pdf Current Report: The big tenant survey 2014 summary The Big Tenant Survey 2014 has shown only 44% satisfaction with landlord – compared to 85% satisfaction amongst tenants in the 2012/13 STAR survey reported by HouseMark File size: 1MB Published Date: 03/09/2014 Download
pdf Current There has been a dramatic increase in demand for food banks in the UK. A joint report published by Oxfam, Church Action on Poverty and the Trussell Trust highlights the full extent of food poverty in the UK today. File size: 119KB Published Date: 11/06/2014
pdf Current Over recent years housing providers have become increasingly concerned to assess and measure the impact of their activities. This has been particularly evident in discussion of their wider role in neighbourhoods and communities. File size: 169KB Published Date: 19/03/2014
pdf Current The Digital Deal provides funding for internet services and training for social housing tenants. Its aims are to encourage more social housing tenants to get online, to improve their skills and to help them benefit from wider internet services. File size: 164KB Published Date: 24/02/2014
pdf Current What do you think of when you hear the words social housing? Did you immediately think the housing sector is at the forefront of digital innovation? I doubt it. It seems all too common nowadays for those without a connection to the housing sector to hold specific, misconceived and somewhat stigmatised views about what we do. File size: 139KB Published Date: 29/01/2014
Total results: 23