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Hi Jackie


We've put your question to the member WhatsApp group and received the following responses:


• We don't


• We don't either


• Stating the obvious but just incase... we do this where the customer requests, it's handy for those that prefer it for Christmas, etc. Overpay for 10 months with Nov and Dec off as an example


• We don't do this, but a chunk of customers have four weeks rent free...2 in Dec and 2 in March. We are considering holding targeted conversations with customers about paying 12 months over 11 to increase the volume of customers who are in zero arrears at any point of the monthly or in credit, etc.... interested in anyones campaigns in this area?


I hope that helps.


Thanks


Suzy

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