Regulation explained – half-day course

This training is for everyone wanting to understand the requirements of regulation, from new staff to those wishing to refresh their knowledge and/or to progress to executive level.

Regulation explained – half-day course

Regulation explained It will cover in detail exactly what the Regulator of Social Housing (RSH) expects from registered providers:

  • What needs to be in place
  • What it expects to be submitted to them.

This is based around the RSH’s overarching document “Regulating the standards” as well as their list of submissions.

The session will cover:

  • The RSH’s guidance and expectations
  • How the documents and requirements all fit together
  • Where they can be found – where they are published on the websites
  • How you find out about the information held on your registered provider (and others)
  • What the submission requirements are
  • What the Governance and Financial Viability standard means in practice.

Jo Ballman

Senior leadership Jo Ballman

Jo Ballman is a governance and risk expert and has been a consultant and trainer for more than seven years. She has advised and provided guidance to many boards on the RSH’s expectations and helped them on their regulation journey, including creating with the board frameworks, policies and papers, and where required, voluntary undertaking action plans to help the board move to a compliant judgement. She takes a very practical approach working closely with executives, governance leads and members to embed the approaches.

Prior to becoming a consultant Jo worked as a Director at two large housing groups where her roles held responsibility for governance and regulation, as well as risk, performance and data.  

She is a chartered surveyor, who started her career as a development surveyor progressing to development director at one RP, before switching to the world of regulation and all it entails.

training track record

HQN has a track record of helping organisations achieve real and lasting performance improvements. If you are interested in accessing this training package, please contact us by emailing