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We are running our public training virtually until the end of 2020. Scroll below to view our range of courses or click here to view the full list.

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Team leader and manager refresher

  • Type Public training - virtual
  • Venue Virtual training
  • Start 09 Dec 2020 10:00
  • End 09 Dec 2020 15:00

Details

Team leader and manager refresher

Team leaders play a crucial role in organisations. It can also be a complex and challenging role, and this participative workshop will focus on the task of balancing the relationship between teams and management.

The team leader role requires tact, problem solving and talent management, all delivered in a confident and efficient manner.

This workshop takes a detailed look at what team leaders require in terms of skills, knowledge and personal abilities to be the best they can be. It also provides an opportunity to explore the ‘obstacles’ which could prevent team leaders performing to their full potential.

By attending this course team leaders will:

  • Explore the value of role modelling positive workplace behaviours
  • Enhance their range of communication skills, and knowledge of how to use them
  • Focus on motivational and coaching style management techniques – getting the best from teams
  • Find out how to self-audit, to appreciate their strengths and develop themselves
  • Understand how to link objectives to performance.

Course outline:

Our one-day ‘intensive’ will equip your team leaders with practical tools and techniques they can put into practice immediately.

  • Soft skills and hard skills – learning the best of development and technical theory for team leading
  • Building team trust – tools and practical application
  • Understanding performance management approaches
  • Motivating and coaching methods and the value for a team leader.

Who should attend?

Refresher/Basic   Intermediate

  • New team leaders
  • People aspiring to be a team leader
  • Experienced team leaders who need a boost.

Our trainer 

Jo Carr is a trainer, coach and development consultant with a 25 year career in leadership, management and staff development. Jo currently works with clients in the private and public sectors and has experience in social housing as both a senior leader and project manager. Jo’s specialism is behavioural change utilising a creative and adaptive approach. She uses her skills as an ILM coach and lifelong learning specialist to create and deliver stimulating and effective learning products.

What previous delegates have said: 

  • "Very engaging session, time whizzed by" – Metropolitan Housing Trust
  • "Great trainer, loved her enthusiasm and presentation skills, very friendly and informative" – Camden London Borough
  • "The course was very good" – Bracknell Forest Borough Council

This course will also be running on 18 March 2021.

Book now

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Further information

Fees
Price per delegate

Non-members:
1 delegate: £275.00 *
2 delegates: £250.00 *
3+: £225.00 *

Members of any HQN network:
1 delegate: £250.00 *
2 delegates: £225.00 *
3+: £200.00 *

* Please note that all prices are subject to standard VAT. Byte Size members do not qualify for member discounts. Please call 01904 557150 for more information.

                                    

Key to who should attend:

Basic/refresher
Refresher/Basic

Intermediate
Intermediate

Advanced
Advanced

All
Suitable for staff of all levels

                                    

Dates
Alternative dates

18 March 2021

                                    

This course will be particularly relevant to members of all networks.

                                    

Cancellations
Cancellations and substitutions:

A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event.

Cancellations must be made in writing, and will be acknowledged by HQN Limited.

Photos


In-house training

If you’ve got five or more staff interested, our in-house training offers great value for money. Click here for details.