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Social media for organisations

Details

Social media for organisations

Learn how organisations can use social media to deliver services, engage with customers and employees, and use social media to enhance the effectiveness of what they do. 

This course will… 

Help you to utilise existing social media to get the best from it whilst managing any associated risks, and help you to get your leaders and others in the organisation embracing and using social media. It will also help you to develop an action plan for launching and improving social media use within your organisation. 

Delegates will learn to… 

  • Understand social media and its potential uses for organisations 
  • Examine the risks associated with social media and plan how to overcome them 
  • Understand the impact of social media on organisational brand and plan how to improve this 
  • Use social media for customer engagement 
  • Use social media designed for external use to engage employees also 
  • Design content for social media inside and outside the organisation. 

Workshop outline 

  • Understanding social media and its potential uses for organisations 
  • Examining the risks associated with social media and planning how to overcome them 
  • The impact of social media on employer and organisational brand and planning how to improve this 
  • How to use social media for customer and employee engagement 
  • Designing content for social media inside and outside the organisation. 

Who should attend 

HR / OD / L&D professionals, communications professionals, customer facing staff, anyone with line management responsibility, senior leaders. 

Our trainer

Gary Cookson has held several senior HR roles across various sectors, including 12 years in housing. He has delivered CIPD, ILM and CIH programmes for many years. He speaks regularly at conferences about leadership and HR, and is a social media expert.

This course will also be running in London.

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Please provide details of all delegates attending
Delegate Name Position Email Address Fee Payable £
 

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Further information

Price per delegate
1 delegate: £250.00 *
2 delegates: £225.00 *
3+: £200.00 *

*Prices include refreshments and lunch, and are subject to VAT at the applicable rate.

Cancellations and substitutions:

A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event.

Cancellations must be made in writing, and will be acknowledged by HQN Limited.

Venue map and directions: 

Click here to download directions to the venue

Terms and conditions link

To read our terms and conditions please click here.