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Regulation explained

  • Type Public training - virtual
  • Venue Virtual training
  • Start 10 Mar 2021 10:00
  • End 10 Mar 2021 13:00


Regulation explained

Regulation explained – including a short introduction to the long awaited White Paper

This training is for everyone wanting to understand the practical requirements of regulation as it stands now, from new staff to those wishing to refresh their knowledge and/or to progress to executive level.

It will cover in detail exactly what the Regulator of Social Housing (RSH) expects from registered providers:

  • What needs to be in place
  • What it expects to be submitted to them.

This is based around the RSH’s overarching document “Regulating the standards” as well as their list of submissions.

As part of the introduction we will cover the recently released Social Housing White Paper – the Charter for social housing residents.

The session will cover:

  • The RSH’s guidance and expectations
  • How the documents and requirements all fit together
  • Where they can be found – where they are published on the websites
  • How you find out about the information held on your registered provider (and others)
  • What the submission requirements are
  • What the Governance and Financial Viability standard means in practice.

Who should attend?

Intermediate   Advanced

This training is for everyone wanting to understand the requirements of regulation, from new staff to those wishing to refresh their knowledge and/or to progress to executive level.

About our trainer

Jo Ballman is a governance and risk expert and has been a consultant and trainer for more than 7 years.  She has advised and provided guidance to many boards on the RSH’s expectations and helped them on their regulation journey, including creating with the board frameworks, policies and papers, and where required, voluntary undertaking action plans to help the board move to a compliant judgement. She takes a very practical approach working closely with executives, governance leads and members to embed the approaches.

Prior to becoming a consultant Jo worked as a Director at two large housing groups where her roles held responsibility for governance and regulation, as well as risk, performance and data.  

She is a chartered surveyor, who started her career as a development surveyor progressing to development director at one RP, before switching to the world of regulation and all it entails.

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Further information

Price per delegate

1 delegate: £175.00 *
2 delegates: £150.00 *
3+: £125.00 *

Members of any HQN network:
1 delegate: £150.00 *
2 delegates: £125.00 *
3+: £100.00 *

* Please note that all prices are subject to standard VAT. Byte Size members do not qualify for member discounts. Please call 01904 557150 for more information.


Key to who should attend:




Suitable for staff of all levels


This course will be particularly relevant to members of:

Housing quality network
The Housing Quality Network


Cancellations and substitutions:

A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event.

Cancellations must be made in writing, and will be acknowledged by HQN Limited.


In-house training

If you’ve got five or more staff interested, our in-house training offers great value for money. Click here for details.