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We are running our public training virtually until the end of 2020. Scroll below to view our range of courses or click here to view the full list.

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Excellence in procurement and contract management

  • Type Public training - virtual
  • Venue Virtual training
  • Start 10 Dec 2020 10:00
  • End 10 Dec 2020 16:00


Excellence in procurement and contract management

Achieve excellence through your contracts and achieve value for money. 

These are economically challenging times. We’re all busy reducing costs so it’s easy to lose sight of quality. But getting this balance right is crucial – repairs and estate services are the most frequently complained about services. Poor procurement and contract management is often at the root – organisations struggle with managing contracts and contractors effectively. 

Intermediate level course: 

Designed to help staff improve and develop effective procurement and contract management skills. It covers the principles, the process, the detail and the practicalities, and applies them all to effective procurement and contract management. 

It is applicable to reactive repairs, planned and investment works as well as estate services, grounds maintenance and caretaking – whether your services are delivered by in-house teams or external contractors. 

You’ll hear about all the problems and common pitfalls and the solutions: 

  • Internal and external rules around procurement 
  • How to establish an effective contract management system 
  • Performance management and use of KPIs 
  • What to do when things do wrong 
  • Negotiating and achieving improvement from contractors 
  • Achieving value for money 
  • The role of residents in procurement and monitoring 
  • Practical sessions and workshops based on real scenarios 
  • Procurement and social value. 

Who should attend? 


Everyone up to middle managers with responsibility for maintenance and estate services, including staff teams, team leaders and managers from housing management, maintenance, estate services, operations, procurement, service and policy monitoring, community development and anti-social behaviour. 

Our trainer

Kevin Bentley is an expert on procurement and contract management. Kevin will share his wealth of practical experience of the process as well as ways of improving performance and productivity, driving down costs and raising satisfaction. He will approach the subject from a practical operational perspective, and will also cover procurement, value for money and the role of residents.

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Further information

Price per delegate

1 delegate: £275.00 *
2 delegates: £250.00 *
3+: £225.00 *

Members of any HQN network:
1 delegate: £250.00 *
2 delegates: £225.00 *
3+: £200.00 *

* Please note that all prices are subject to standard VAT.


Key to who should attend:




Suitable for staff of all levels


This course will be particularly relevant to members of:

Asset management
The Asset Management Network


Cancellations and substitutions:

A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event.

Cancellations must be made in writing, and will be acknowledged by HQN Limited.


In-house training

If you’ve got five or more staff interested, our in-house training offers great value for money. Click here for details.