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Communal area and block inspections – what you need to know

  • Type Public training - virtual
  • Venue Virtual training
  • Start 09 Sep 2021 09:30
  • End 09 Sep 2021 16:00


Communal area and block inspections – what you need to know

(Incorporating Health and Safety issues – fire safety in particular)

It's vital that communal areas are safe and secure – for residents, contractors and the public. Very often this rests with non-technical staff who are tasked with carrying out inspections. This one day course provides guidance and essential advice on how to carry out inspections effectively, with a focus on fire safety and health and safety issues.

Delegates will learn about what to check and how to check in order to ensure compliance with legislation. You will also learn how to identify and diagnose common defects and spot potential problems.

Aims and objectives:

  • Understand the importance and benefits of estate inspections
  • Be aware of landlord obligations and legislation
  • Know the role of the housing officer and how they fit in to the organisations policies and procedures
  • Be able to effectively prepare for an inspection
  • Understand the importance of an inspection routine 
  • Confidently diagnose common defects and potential problems
  • Identify health and safety risks to maintain safer neighbourhoods
  • Develop effective reporting, feedback and monitoring.

Who should attend?


  • Anyone in housing management

Our trainer

Nancy Witham has more than 30 years experience within the Social Housing Sector. She delivers innovative, engaging interactive training to operational staff in Repairs & Maintenance, Neighbourhood, Customer Service and Business IT systems. Nancy’s style of training makes learning enjoyable and relevant and her training programmes receive consistently excellent feedback.

Delegate Feedback

I would absolutely recommend this training. Nancy is a star and I specifically asked for her course after seeing her early in January 2020 in Manchester and will continue to attend any other courses she delivers that is how highly I rate her as a lecturer and genuinely lovely lady. I can’t speak more highly of her”

This course will also be running on 3 November 2021.

Summer sale

Get £50 off per delegate by entering #SUMMER50 when booking.

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Note: Questions marked by * are mandatory

Please provide details of all delegates attending
Delegate Name Position Email Address Fee Payable £

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Further information

Price per delegate

1 delegate: £275.00 *
2 delegates: £250.00 *
3+: £225.00 *

Members of any HQN network:
1 delegate: £250.00 *
2 delegates: £225.00 *
3+: £200.00 *

* Please note that all prices are subject to standard VAT. Byte Size members do not qualify for member discounts. Please call 01904 557150 for more information.


Key to who should attend:




Suitable for staff of all levels


This course will be particularly relevant to members of:

Housing Management Network The Housing Management Network


Cancellations and substitutions:

If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email

Otherwise, a cancellation fee of £60 plus VAT will be chargeable.

If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance.

Cancellations must be made in writing, and will be acknowledged by HQN Limited.


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In-house training

If you’ve got five or more staff interested, our in-house training offers great value for money. Click here for details.