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We are running our public training virtually until the end of 2020. Scroll below to view our range of courses or click here to view the full list.

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Communal area and block inspections – what you need to know

  • Type Public training - virtual
  • Venue Virtual training
  • Start 08 Dec 2020 09:30
  • End 08 Dec 2020 16:00


Communal area and block inspections

(Incorporating Health and Safety issues – fire safety in particular)

It's vital that communal areas are safe and secure – for residents, contractors and the public. Very often this rests with non-technical staff who are tasked with carrying out inspections. This one day course provides guidance and essential advice on how to carry out inspections effectively, with a focus on fire safety and health and safety issues.

Delegates will learn about what to check and how to check in order to ensure compliance with legislation. You will also learn how to identify and diagnose common defects and spot potential problems.

Aims and objectives:

  • Understand the importance and benefits of estate inspections
  • Be aware of landlord obligations and legislation
  • Know the role of the housing officer and how they fit in to the organisations policies and procedures
  • Be able to effectively prepare for an inspection
  • Understand the importance of an inspection routine 
  • Confidently diagnose common defects and potential problems
  • Identify health and safety risks to maintain safer neighbourhoods
  • Develop effective reporting, feedback and monitoring.

Who should attend?


  • Anyone in housing management

Our trainer

Nancy Witham has more than 30 years experience within the Social Housing Sector. She delivers innovative, engaging interactive training to operational staff in Repairs & Maintenance, Neighbourhood, Customer Service and Business IT systems. Nancy’s style of training makes learning enjoyable and relevant and her training programmes receive consistently excellent feedback.

This course will also be running on 22 October 2020.

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Note: Questions marked by * are mandatory

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Further information

Price per delegate

1 delegate: £275.00 *
2 delegates: £250.00 *
3+: £225.00 *

Members of any HQN network:
1 delegate: £250.00 *
2 delegates: £225.00 *
3+: £200.00 *

* Please note that all prices are subject to standard VAT. 


Key to who should attend:




Suitable for staff of all levels


Alternative dates

22 October 2020


This course will be particularly relevant to members of:

Housing Management Network The Housing Management Network


Cancellations and substitutions:

A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event.

Cancellations must be made in writing, and will be acknowledged by HQN Limited.


In-house training

If you’ve got five or more staff interested, our in-house training offers great value for money. Click here for details.