Back to the list

Common building defects and failures for technical and non-technical staff

  • Type HQN Training
  • Venue Manchester
  • Start 12 Feb 2019 10:00
  • End 12 Feb 2019 16:00


Common building defects and failures for technical and non-technical staff

Get up to speed with common building defects and failures and best practice. Learn how to diagnose defects effectively, offer appropriate advice and apply the most effective remedial measure(s) to resolve them.

This course will provide technical officers and non-technical staff with a sound baseline understanding of the most likely building failures and defects across a range of stock together with the remedial measures to take. This is a great course for new staff or updating/refresher training.

Delegates will:

  • Develop their understanding of the legislation with respect to managing and maintaining a property portfolio, the implications of failing to do so and how to protect the legal interests of the landlord
  • Explore the common defects and problems associated with a wide variety of housing stock – their elements, fabric and trades
  • Learn about the range of, and most effective forms, of diagnostic tools and equipment available together with their pros and cons, attributes and potential failings
  • Find out about the most appropriate remedial measures available to correct failure
  • Examine how recent improvements to stock may have compounded problems, eg condensation
  • Consider the best ways to explain and communicate with all interested parties, eg tenants, leaseholder, contractors etc.

Who should attend?

  • Building, maintenance surveyors and inspectorate
  • Quality assurance and property officers
  • Contract officers
  • Housing officers
  • Property, estates and neighbourhood staff
  • Contractor/DLO employees
  • Other interested parties.

Our trainer

Wayne Anderson is an expert lecturer, national conference speaker, chartered surveyor, arbitrator and consultant. His training sessions are lively, colourful and interactive and are based on extensive experience gained over 25 years with best practice organisations involved in the housing repairs and maintenance sector. Wayne has a reputation for simplifying complex issues and encouraging frontline staff to develop a deeper understanding of maintenance issues that can be applied confidently on a day-to-day basis.

Book now

Note: Questions marked by * are mandatory

Please provide details of all delegates attending
Delegate Name Position Email Address Fee Payable £

Meet at…

Further information

Price per delegate

1 delegate: £275.00 *
2 delegates: £250.00 *
3+: £225.00 *

Members of any HQN network:
1 delegate: £250.00 *
2 delegates: £225.00 *
3+: £200.00 *

*Prices include refreshments and lunch, and are subject to VAT at the applicable rate.

Cancellations and substitutions:

A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event.

Cancellations must be made in writing, and will be acknowledged by HQN Limited.

Terms and conditions link

To read our terms and conditions please click here.