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Calmness = Effectiveness: 5 steps to a stress-free effective work style

  • Type Public training - virtual
  • Venue Virtual training
  • Start 26 Oct 2020 13:00
  • End 26 Oct 2020 16:00


Calmness = effectiveness

In this session we will learn why calmness is so important to effectiveness: how hurrying is counter productive and what we can do to remain calm even in the busiest of times in order to ensure we are always most effective.

Stress is a very real issue that we all need to be able to deal so it doesn’t build up and overwhelm us. It can be to do with your work life, your personal life, or everything in life. Work is more demanding and complex than ever. Many of us now work in 24/7 environments and that can affect our home life too. In our high-pressure workplaces, staying productive and engaged can be challenging.

It can be tough enough to manage your own stress. But even tougher to help your team.

This session will look at how we can help ourselves and others deal with stress and overwhelm. We’ll cover what to say as well as what not to say and how we can ensure our minds and working practices do not affect our team’s performance.

This is a pragmatic session (not a therapy session) about how we can acknowledge, take responsibility for and ultimately deal with the things that are holding us back.

Who should attend?


Everyone struggling with stress or being overwhelmed at the moment, or who has suffered in the past.

Everyone who manages a team who would like to help themselves and others deal with the pressures of everyday life and work better.

Our trainer

Laura Bouttell is passionate about inspiring people, whether it’s to deal with that challenging customer differently, to go out for that first run or to take that creative writing course. Her mission in life is to empower people to become their best. 

Laura is an ex-police officer, who has three degrees. She is a published academic author and editor.  

As a result of her time policing in Chapeltown, her own business and her time at Oxford, Laura has seen the gritty side of life as well as the ivory towers and uses her experiences in these diverse fields to help you achieve your dreams. 

Now Laura works with all levels of Leaders in Business to help them get the best out of themselves and those around them. She has worked with Leaders from the Co-op, Team Leaders from Asda, as well as many SMEs and owner-managed businesses that have gone from strength to strength.

About Quarterdeck

Quarterdeck is a Leadership and Management training company. They specialise in creating long term behavioural change in leaders that enables them to motivate and inspire their teams to grow the business. 

Managing Directors bring Quarterdeck in when:

  • They are striving to create self-sufficient leaders who will grow and develop the business
  • The leadership is not delegating enough and the business is stagnating or not growing as it should be
  • The communication in the leadership team or throughout the business, is stalling growth, or making progress difficult, when difficult conversations are not happening as they should
  • The leadership team, together or individually, are struggling to motivate or inspire their teams, or deal with a negative culture, or deal with stress and overwhelm.

Clients experience tremendous success and rave about Quarterdeck's work because their approach is different from most leadership training. They focus on giving the individual practical pragmatic skills that reap immediate rewards. They are not interested in leadership models or theories, or profiling. None of these encourage change, they encourage stagnation and excuses. 80% of Quarterdeck's business is repeat and their NPS score is 70+, which they're extremely proud of.

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Further information

Price per delegate

1 delegate: £175.00 *
2 delegates: £150.00 *
3+: £125.00 *

Members of any HQN network:
1 delegate: £150.00 *
2 delegates: £125.00 *
3+: £100.00 *

* Please note that all prices are subject to standard VAT.


Key to who should attend:




Suitable for staff of all levels


This course will be particularly relevant to members of:

Housing quality network
The Housing Quality Network


Cancellations and substitutions:

A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event.

Cancellations must be made in writing, and will be acknowledged by HQN Limited.


In-house training

If you’ve got five or more staff interested, our in-house training offers great value for money. Click here for details.