Become an exceptional project manager

Essential skills to manage processes and people – two-day course

Become an exceptional project manager

Become an exceptional project manage Under 40% of projects are delivered successfully. They overrun, overspend and don't achieve their stated aims.

This unique two-day course not only shows you the essentials of project management but will give you skills to engage and motivate people on your project so that you can accomplish your plans.

The focus for the first day will be on techniques and actions needed to deliver high quality projects. Delegates will leave the day with an overview of project management processes along with practical skills and templates.

The second day will focus on people skills needed at different stages of the project lifecycle. It draws on research and proven methods from both the fields of project management and organisational development, looking at tools used by organisations who successfully implement strategic initiatives.

We will do practical work throughout the two days to think about your real life projects and issues. You will leave the course with tools and tips you can use straight away to improve your projects and engage the people who are vital to their success.

What will delegates learn?

Day 1: Project management fundamentals

  • Differences between a project and business as usual
  • Benefits of project management
  • Project lifecycle and features of a successful project
  • Identifying and mapping stakeholders
  • How to draw up a communications plan
  • Outlining scope, business case, project plan
  • Scheduling, monitoring, reporting – how to get the best out of limited resources
  • Risk planning and issue management – what to do if things go wrong
  • Managing project changes
  • How to successfully conclude a project.

Day 2: People skills for project managers

  • Current research on effective motivation for individuals and teams
  • The vital link between strategy and projects
  • The skillset of an excellent project manager
  • Developing leadership styles to enhance engagement
  • Building and motivating your project team
  • People's behaviour – and their impact on your project
  • Engaging and negotiating with stakeholders
  • Influencing without authority – working with people you don't manage
  • Communication skills and creating feedback loops that work
  • Managing competing demands and encouraging innovation.

Who should attend?

Everyone who wants to understand practical project management tools and techniques, and who wants to work more effectively with the people on their projects. The course is suitable for people who are new to project management or those already leading project teams who want to further develop their skillset.

Ruth Walker-Cotton

Ruth Walker-Cotton Ruth Walker-Cotton

Ruth Walker-Cotton is a qualified project manager (APM PMQ) and a member of the Association of Project Management. She is currently studying Strategic Project Management at MSc level.

Ruth has extensive experience of writing and implementing strategies and managing campaigns and projects within the Charity, NHS and Housing sectors. She has successfully improved performance in a variety of sectors, through setting and achieving targets in partnership with key stakeholders.

Ruth is experienced in people management and loves designing and implementing systems and processes to ensure clarity and efficiency. Her main focus is project management – whether training a team or guiding them through a project – supporting businesses to improve their strategic and resource planning, working with them as they go through organisational change.

training track record

HQN has a track record of helping organisations achieve real and lasting performance improvements. If you are interested in accessing this training package, please contact us by emailing