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Product of the month – September
HQN’s product of the month – a training package designed to help organisations achieve real and lasting improvements.
Social media – product of the month
Learn how organisations can use social media to deliver services, engage with customers and employees, and use social media to enhance the effectiveness of what they do.
This course will…
Help you to utilise existing social media to get the best from it whilst managing any associated risks, and help you to get your leaders and others in the organisation embracing and using social media. It will also help you to develop an action plan for launching and improving social media use within your organisation.
Delegates will learn to…
- Understand social media and its potential uses for organisations
- Examine the risks associated with social media and plan how to overcome them
- Understand the impact of social media on organisational brand and plan how to improve this
- Use social media for customer engagement
- Use social media for both customer and employee engagement
- Design content for social media inside and outside the organisation.
Who should attend
HR/OD/L&D professionals, communications professionals, customer-facing staff, anyone with line management responsibility, senior leaders.
Click on the images below to find out more and to book.