Previous event delegate packs

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Format Status Title Description Size Download
pdf Current Universal Credit: Where do we go from here? | Thursday 6 June 2019 | Marriott Maida Vale, London File size: 5MB Published Date: 07/06/2019 Download
pdf Current Co-designing services for customer-centric organisations | Tuesday 4 June 2019 | The City Centre, London File size: 10MB Published Date: 05/06/2019 Download
pdf Current Housing technology for today | Thursday 16 May 2019 | Birmingham Conference and Events Centre, Birmingham File size: 19MB Published Date: 21/05/2019 Download
pdf Current Spotlight on data 2019 | Wednesday 15 May 2019 | Holiday Inn Regents Park, London File size: 4MB Published Date: 13/05/2019 Download
pdf Current All on board: delivering good governance | Tuesday 14 May 2019 | Oxford Spires Hotel, Oxford File size: 4MB Published Date: 10/05/2019 Download
pdf Current Working well - the mental health and wellbeing conference | Tuesday 14 May 2019 | Renaissance Hotel, Manchester File size: 11MB Published Date: 10/05/2019 Download
pdf Current Leadership in housing conference 2019 | Thursday 9 May 2019 | Amba Hotel Marble Arch, London File size: 13MB Published Date: 10/05/2019 Download
pdf Current All on board: delivering good governance | Wednesday 8 May 2019 | The Principal Hotel File size: 4MB Published Date: 09/05/2019 Download
pdf Current Raising the standard – taking the Welsh Quality Standard to the next level post 2020 | Wednesday 8 May 2019 | Jurys Inn, Cardiff File size: 5MB Published Date: 09/05/2019 Download
pdf Current Value for Money masterclass 2019 | Thursday 2 May 2019 | Clayton Hotel, Birmingham File size: 3MB Published Date: 03/05/2019 Download
pdf Current Spotlight on data 2019 | Tuesday 7 May 2019 | Thestudio, Manchester File size: 5MB Published Date: 02/05/2019 Download
pdf Current The Strategic Housing Conference | Tuesday 30 April 2019 | De Vere West One, London File size: 9MB Published Date: 29/04/2019 Download
pdf Current Water risk assessments for domestic properties – does it have to be complicated? | Wednesday 17 April 2019 | BCEC, Birmingham File size: 4MB Published Date: 15/04/2019 Download
pdf Current The reputation rollercoaster – how to stay on track | Thursday 11 April 2019 | Crowne Plaza London Kings Cross, London File size: 17MB Published Date: 11/04/2019 Download
pdf Current Mental health and wellbeing in the workplace | Tuesday 9 April 2019 | The Amba Hotel Marble Arch, London File size: 9MB Published Date: 10/04/2019 Download
pdf Current The reputation rollercoaster – how to stay on track | Thursday 4 April 2019 | Holiday Inn Manchester City Centre File size: 11MB Published Date: 05/04/2019 Download
pdf Current All on board: delivering good governance in 2019 | Wednesday 3 April 2019 | Park Regis, Birmingham File size: 5MB Published Date: 05/04/2019 Download
pdf Current At the sharp end – working in partnership to tackle violent crime and ASB | Thursday 4 April 2019 | Radisson Blu Edwardian Bloomsbury Street File size: 8MB Published Date: 02/04/2019 Download
pdf Current At the sharp end – working in partnership to tackle violent crime and ASB | Thursday 28 March 2019 | The Renaissance Hotel, Manchester File size: 9MB Published Date: 01/04/2019 Download
pdf Current Compliance Plus: Housing associations and health and safety | Thursday 28 March 2019 | The Midland Hotel, Manchester File size: 6MB Published Date: 25/03/2019 Download
pdf Current All on board: delivering good governance in 2019 | Tuesday 26 March 2019 | Crowne Plaza City Centre, Manchester File size: 5MB Published Date: 22/03/2019 Download
pdf Current Homelessness Reduction Act – one year on | Wednesday 20 March 2019 | Amba Hotel Marble Arch, London File size: 9MB Published Date: 21/03/2019 Download
pdf Current Customer insight – making better use of date | Tuesday 19 March 2019 | Holiday Inn Manchester City Centre, Manchester File size: 10MB Published Date: 20/03/2019 Download
pdf Current Compliance Plus: Housing associations and health and safety | Tuesday 19 March 2019 | Hilton London Euston, London File size: 6MB Published Date: 20/03/2019 Download
pdf Current Raising the standard – taking decent homes to the next level | Tuesday 12 March 2019 | Crowne Plaza Manchester City Centre, Manchester File size: 10MB Published Date: 14/03/2019 Download
pdf Current Housing Ombudsman workshop: how to resolve complaints faster and smarter | Thursday 7 March 2019 | The Principal, York File size: 4MB Published Date: 08/03/2019 Download
pdf Current Raising the standard – taking decent homes to the next level | Tuesday 5 March 2019 | Marriott Hotel Marble Arch, London File size: 8MB Published Date: 06/03/2019 Download
pdf Current Housing Ombudsman workshop: how to resolve complaints faster and smarter | Thursday 28 February 2019 | Wellingborough Homes File size: 4MB Published Date: 03/03/2019 Download
pdf Current Gas safety and compliance masterclass – your legal responsibilities and best practice | Thursday 28 February 2019 | Thestudio, Manchester File size: 6MB Published Date: 26/02/2019 Download
pdf Current All on board: delivering good governance in 2019 | Wednesday 27 February 2019 | The Amba Hotel Marble Arch, London File size: 5MB Published Date: 26/02/2019 Download
pdf Current Amazing workplaces | Tuesday 26 February 2019 | De Vere West One, London File size: 18MB Published Date: 25/02/2019 Download
pdf Current Pitch Perfect - strategies for selling shared ownership | Thursday 21 February 2019 | Holiday Inn Manchester City Centre File size: 10MB Published Date: 19/02/2019 Download
pdf Current Amazing workplaces | Tuesday 19 February 2019 | Holiday Inn Manchester City Centre, Manchester File size: 13MB Published Date: 18/02/2019 Download
pdf Current Leading change | Tuesday 12 February 2019 | Crowne Plaza Kings Cross, London File size: 3MB Published Date: 15/02/2019 Download
pdf Current Customer service in the digital age | Wednesday 6 February 2019 | thestudio, Manchester File size: 13MB Published Date: 06/02/2019 Download
pdf Current Gas safety and compliance masterclass – your legal responsibilities and best practice | Thursday 31 January 2019 | Hilton London Paddington File size: 25MB Published Date: 01/02/2019 Download
pdf Current Housing Ombudsman workshop: how to resolve complaints faster and smarter | Thursday 29 January 2019 | The Midland Hotel, Manchester File size: 11MB Published Date: 30/01/2019 Download
pdf Current Pitch perfect – strategies for selling shared ownership | Thursday 31 January 2019 | Congress Centre, London File size: 19MB Published Date: 29/01/2019 Download
pdf Current Practical magic – housing technology for today | Thursday 24 January 2019 | Kings Place, London File size: 24MB Published Date: 28/01/2019 Download
pdf Current Compliance Plus: Housing associations and health and safety | Thursday 17 January 2019 | Jurys Inn, Cardiff File size: 5MB Published Date: 17/01/2019 Download
pdf Current The future of council house building – a practical guide to making it happen | etc. venues Prospero House, London | Thursday 17 January 2019 File size: 7MB Published Date: 15/01/2019 Download
pdf Current 2019 – a big year for housing | Thursday 13 December 2018 | Congress Centre, London File size: 12MB Published Date: 14/12/2018 Download
pdf Current Customer service in the digital age | Tuesday 11 December 2018 | De Vere West One, London File size: 63MB Published Date: 11/12/2018 Download
pdf Current Fix up, look sharp: Rechargeable repairs – maximising income and minimising debt | Thursday 6 December 2018 | MSE Meeting Rooms, London File size: 10MB Published Date: 07/12/2018 Download
pdf Current The Residents' Network annual conference 2018: Getting ahead of the game | Thursday 6 December 2018 | Marriott Hotel Regents’ Park, London File size: 11MB Published Date: 04/12/2018 Download
pdf Current Housing Ombudsman workshop: how to resolve complaints faster and smarter | Tuesday 4 December 2018 | BCEC, Birmingham File size: 4MB Published Date: 04/12/2018 Download
pdf Current The leasehold management double-header: 20/20 vision | Thursday 29 November 2018 | Crowne Plaza, Leeds File size: 5MB Published Date: 28/11/2018 Download
pdf Current The Housing Management Network Annual Conference | Thursday 22 November 2018 | Marriott Hotel Regents Park, London File size: 12MB Published Date: 26/11/2018 Download
pdf Current The leasehold management double-header: 20/20 vision | Tuesday 27 November 2018 | Crowne Plaza Kings Cross, London File size: 4MB Published Date: 23/11/2018 Download
pdf Current The leasehold management double-header: Policing the lease | Thursday 22 November 2018 | Crowne Plaza, Leeds File size: 3MB Published Date: 21/11/2018 Download
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