Presentation and communication skills training

Do you want to improve your presentation and communication skills?

Presentation and communication skills training

If so, this workshop is for you. It’s full of practical tips and advice for those who present to and communicate with colleagues, customers and partner organisations. 

Effective presenting and communicating isn’t always easy; so this workshop will build your confidence by focusing on: 


  • Organisation, planning and preparation 
  • Delivery techniques and tips 
  • Engaging your audience 
  • Harnessing your style 
  • Presentations as a tool. 


  • Focus on your communication style 
  • Understanding how your style is received 
  • Active listening and ‘killer’ questions 
  • The power of non-verbal communication 
  • Language as a tool. 

Who will benefit from this course? 

  • Housing officers 
  • Senior housing officers 
  • Team leaders 
  • Heads of service. 

Presentation and communication skills training

Jo Carr

Jo Carr Jo Carr

Jo Carr is a trainer, coach and development consultant with a 25 year career in leadership, management and staff development. Jo currently works with clients in the private and public sectors and has experience in social housing as both a senior leader and project manager. Jo’s specialism is behavioural change utilising a creative and adaptive approach. She uses her skills as an ILM coach and lifelong learning specialist to create and deliver stimulating and effective learning products.

training track record

HQN has a track record of helping organisations achieve real and lasting performance improvements. If you are interested in accessing this training package, please contact us by emailing