HQN | Catherine Bailey | Activity https://hqnetwork.co.uk/members/catherinebailey/activity/ Activity feed for Catherine Bailey. Wed, 28 Oct 2026 21:21:03 +0000 https://buddypress.org/?v= en-GB 30 hourly 2 26c10714027812b4a9f18277b3b4dc96 Catherine Bailey posted a new activity comment https://app6148.cloudwayssites.com/latest-member-question-complaints-process/#comment-254972 Thu, 22 Feb 2024 16:01:16 +0000 We ask customers to escalate within 4 weeks of our stage 1 response but are flexible on this as we do not want to hinder access to the complaints process.

In reply to - Suzy Histon wrote a new post I would like to ask members if any organisations have a time limit for a customer to escalate a complaint to Stage 2 of their complaints process? Can you help? Let us know below. ]]> 1d92a752ccfd966d505447b8ba123084 Catherine Bailey is attending Complaints Hub drop-in. https://hqnetwork.co.uk/activity/p/16813/ Tue, 29 Aug 2023 11:27:30 +0100 0