Managing IT for non-IT managers

In an increasingly digital world technology is central to how organisations operate and interact with their customers. IT is no longer just a back office function. It’s pivotal to your business. 

Managing IT for non-IT managers

Ever walked out of a technology meeting feeling like you know less than when you went in? Frustrated because you just can’t make sense of things? You’re not alone. This one-day course is for you. It’s designed to equip you with the knowledge you need to get the most from your IT teams and IT systems. 

This course will increase your: 

  • Confidence in leading and signing off technology decisions 
  • Understanding of the opportunities and limitations of your organisation’s technology 
  • Ability to lead, support and effectively challenge your organisation’s digital strategy 
  • Effectiveness in leading, motivating and effectively challenging your internal technology teams and technology suppliers 
  • Understanding of some of the jargon! 

Who is it for? 

All managers who: 

  • Lead IT professionals, but don’t have an IT background 
  • Want to have a good understanding of how to get the most from their organisation’s technology systems and teams 
  • Will be involved in specifying and procuring IT systems 
  • Are involved in the governance of IT. 

It is an interactive session with a mix of training, practical exercises and discussions with plenty of opportunity to explore your own situation and ask your burning questions! 

Sam Young

Sam Young Sam Young

Sam Young is HQN’s lead Business Transformation Associate. She has a wealth of technology experience gained in private, public and not for profit sectors as well as a track record of successfully leading large teams and large- scale changes. Sam has a MSc in Technology and Management and is an accredited coach and SFIA (Skills for the Information Age) consultant. She is passionate about developing talent, transforming teams and harnessing technology to deliver successful business outcomes. 

As well as running her own management and digital consultancy, Sam is a non-executive director on the Board of Great Places Housing Group, a non-executive director for the South West Yorkshire Partnership NHS Foundation Trust.