Best practice groups

Held regularly, our best practice groups present you with a superb opportunity to meet with other members and discuss topical issues. One of the most valued aspects of HQN network membership, access to our best practice groups is FREE to members.

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RIEN best practice group: Collection and enforcement in the age of local lockdowns


The Rent Income Excellence Network is pleased to be able to announce its next round of best practice groups, offering delegates the chance to network and share best practice on a range of topics. 

Fully booked

This session will be led by Curo's Head of Customer Accounts Emma Owens, and will look at the following topics:

  • General approaches to collection
  • Enforcement (if using) local courts
  • Impacts of local lockdowns.

Free to members

This session is free to members of the Rent Income Excellence Network. To check your entitlement email or call 01904 557150 (option 3). To be added to the waiting list for places email

Meet at…

Further information

Delegate fees:

*FREE to members of the Rent Income Excellence Network.

Non-members: £60.00 *

To check your membership entitlement please email or call 01904 557150 (option 3).

* Please note that all prices are subject to standard VAT. Please call 01904 557150 for more information.

Cancellations and substitutions:

Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

The Rent Income Excellence Network


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