Best practice groups

Held regularly, our best practice groups present you with a superb opportunity to meet with other members and discuss topical issues. One of the most valued aspects of HQN network membership, access to our best practice groups is FREE to members.

  1. Demystifying comms

    Details

    Attention housing leaders. Are you struggling to understand where communications fits into your organisation? Have you been asked to manage the marketing team and don’t know where to start? Are they all like Edina from Ab Fab, or are you faced with a Malcolm Tucker? Join others in the same situation for a gentle demystification of communications, a good breakfast and some great networking.

    These breakfast sessions are designed to help senior leaders from a non-comms background effectively manage a communications team.

    Mark Lawrence, Editor of 24Housing, will chair the session.

    Who should attend: Housing association CEOs, Exec Directors and senior leaders with responsibility for managing communications and marketing teams.

    Free to members

    This group is free to members of the Housing Quality Network and the Strategic Network.

    find out more

    Meet At

    Further Information:

    Delegate fees: 

    Members of the Housing Quality Network and the Strategic Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  2. Equality and Diversity Network best practice group

    Details

    The Equality and Diversity Network is pleased to announce its first best practice group of 2020. These regional events provide a forum to network and share best practice while discussing a topical issue. 

    At the last meeting we looked at diversifying the workforce and explored what can be done in terms of positive action in recruitment and selection. At this meeting we will turn our attention internally, to inside the existing organisation, and explore what steps we can take to create a culture that is inclusive and that is welcoming both for those people already working there, and for those (more diverse) people coming into the organisation.

    There will be an overview of culture and inclusiveness from Lead Associate Colin Heyman. 
    There will be examples of what organisations are currently doing, and the successes and challenges involved. 

    And there will be an example of success in diversifying recruitment to the board from Tahir Idris of Together Housing group (in London this example will be delivered by Colin Heyman based on Tahir’s presentation in Manchester.)

    Lunch will be included.

    Free to members

    find out more

    Meet At

    Further information

    Delegate fees:

    Members of The Equality and Diversity Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  3. The Residents' Network networking group

    Details

    The Residents' Network is pleased to announce its next round of networking groups. These regional events provide attendees with the chance to network and share best practice while discussing a topical issue. 

    There is time within each session to discuss your own issues.

    Lunch will be provided. 

    The full list of networking groups for this quarter are below:

    • Midlands – EMH Group, Coalville | Thursday 30 January 2020
    • London and South East – Southern Housing Group, London | Friday 31 January 2020.

    Free to members

    find out more

    Meet At

    Further Information:

    Delegate fees: 

    Members of the Residents' Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  4. The Residents' Network networking group

    Details

    The Residents' Network is pleased to announce its first round of networking groups for 2020. These regional events provide attendees with the chance to network and share best practice while discussing a topical issue. 

    There is time within each session to discuss your own issues. The session will include a presentation by Southern Housing Group about their new involvement framework and strategy plan. 

    Lunch will be provided. 

    The full list of networking groups for this quarter are below:

    • Midlands – EMH Group, Coalville | Thursday 30 January 2020
    • London and South East – Southern Housing Group, London | Friday 31 January 2020.

    Free to members

    find out more

    Meet At

    Further Information:

    Delegate fees: 

    Members of the Residents' Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  5. Climate Change best practice group

    Details

    The Housing Quality Network has announced its first best practice groups. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    Topics for discussion are to be decided.

    Lunch will be included.

    Free to members

    find out more

    Meet At

    Further information

    Delegate fees:

    Members of The Housing Quality Network and The Asset Management Network can attend for free.

    If you are not a member and would like to attend, please contact Josie Robinson at networks@hqnetwork.co.uk.

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

    Click here to download directions

     

  6. Estate Services Club

    Details

    Members of HQN’s Housing Management Network and Asset Management Network are being given exclusive access to the Estates Services Club.

    The Club will provide a forum to address some of the major challenges facing estates services teams across the country, and give landlords the opportunity to share best practice and even collaborate on the procurement of services.

    The topic for the group will be announced shortly.

    Lunch will be provided.

    Free to members

    find out more

    Meet At

    Delegate fees: 

    This event is free to members of the Housing Management Network and the Asset Management Network. To check your entitlement, or to find out more about these networks, email josie.robinson@hqnetwork.co.ukor call us on 01904 557150.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  7. Climate Change best practice group

    Details

    The Housing Quality Network has announced its first best practice groups. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    Topics for discussion are to be decided.

    Lunch will be included.

    Free to members

    find out more

    Meet At

    Further information

    Delegate fees:

    Members of The Housing Quality Network and The Asset Management Network can attend for free.

    If you are not a member and would like to attend, please contact Josie Robinson at networks@hqnetwork.co.uk.

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

    Click here to download directions

     

     

  8. RIEN regional excellence group

    Details

    The Rent Income Excellence Network has announced the first round of regional excellence groups for 2020. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    Topics for discussion to be decided.

    This group will be facilitated by Mark Walker.

    Lunch will be included.

    The full list of upcoming events can be found below:

    • Thursday 5 March  2020 – Optivo, Croydon
    • Wednesday 25 March 2020 – whg, Walsall
    • Thursday 16 April 2020 – Your Housing Group, Warrington
    • Thursday 23 April 2020 – Connect Housing, Leeds.

    Free to members

    find out more

    Meet At

    Further information

    Delegate fees:

    Members of The Rent Income Excellence Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  9. SAFETYnet best practice group

    Details

    The Health and Safety Network is pleased to announce its first round of best practice groups for 2020. These regional events will provide attendees the chance to network and share best practice while discussing a topical issue.

    The topic for this session is to be decided. 

    Lunch will be provided. 

    The full list of SAFETYnet best practice groups for this quarter are below:

    • Yorkshire and North East – Believe Housing, Peterlee | Monday 9 March 2020
    • London and South East – L&Q, London | Tuesday 10 March 2020.

    Free to members

    find out more

    Meet At

    Further Information:

    Delegate fees: 

    Members of the Health and Safety Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk.

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  10. SAFETYnet best practice group

    Details

    The Health and Safety Network is pleased to announce its first round of best practice groups for 2020. These regional events will provide attendees the chance to network and share best practice while discussing a topical issue.

    The topic for this session is to be decided. 

    Lunch will be provided. 

    The full list of SAFETYnet best practice groups for this quarter are below:

    • Yorkshire and North East – Believe Housing, Peterlee | Monday 9 March 2020
    • London and South East – L&Q, London | Tuesday 10 March 2020.

    Free to members

    find out more

    Meet At

    Further Information:

    Delegate fees: 

    Members of the Health and Safety Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk.

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  11. Climate Change best practice group

    Details

    The Housing Quality Network has announced its second round of best practice groups. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    Topics for discussion will be climate change and decarbonisation.

    Lunch will be included.

    Free to members

    find out more

    Meet At

    Further information

    Delegate fees:

    Members of The Housing Quality Network and The Asset Management Network can attend for free.

    If you are not a member and would like to attend, please contact Josie Robinson at networks@hqnetwork.co.uk.

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  12. RIEN regional excellence group

    Details

    The Rent Income Excellence Network has announced the first round of regional excellence groups for 2020. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    Topics for discussion to be decided.

    This group will be facilitated by Mark Henderson.

    Lunch will be included.

    The full list of upcoming events can be found below:

    • Thursday 5 March  2020 – Optivo, Croydon
    • Wednesday 25 March 2020 – whg, Walsall
    • Thursday 16 April 2020 – Your Housing Group, Warrington
    • Thursday 23 April 2020 – Connect Housing, Leeds.

    Free to members

    find out more

    Meet At

    Further information

    Delegate fees:

    Members of The Rent Income Excellence Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  13. RIEN regional excellence group

    Details

    The Rent Income Excellence Network has announced the first round of regional excellence groups for 2020. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    Topics for discussion to be decided.

    This group will be facilitated by Justin Freeman.

    Lunch will be included.

    The full list of upcoming events can be found below:

    • Thursday 5 March  2020 – Optivo, Croydon
    • Wednesday 25 March 2020 – whg, Walsall
    • Thursday 16 April 2020 – Your Housing Group, Warrington
    • Thursday 23 April 2020 – Connect Housing, Leeds.

    Free to members

    find out more

    Meet At

    Further information

    Delegate fees:

    Members of The Rent Income Excellence Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  14. RIEN regional excellence group

    Details

    The Rent Income Excellence Network has announced the first round of regional excellence groups for 2020. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    Topics for discussion to be decided.

    This group will be facilitated by Justin Freeman.

    Lunch will be included.

    The full list of upcoming events can be found below:

    • Thursday 5 March  2020 – Optivo, Croydon
    • Wednesday 25 March 2020 – whg, Walsall
    • Thursday 16 April 2020 – Your Housing Group, Warrington
    • Thursday 23 April 2020 – Connect Housing, Leeds.

    Free to members

    find out more

    Meet At

    Further information

    Delegate fees:

    Members of The Rent Income Excellence Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  15. SAFETYnet best practice group

    Details

    The Health and Safety Network is pleased to announce its second round of best practice groups for 2020. These regional events will provide attendees the chance to network and share best practice while discussing a topical issue.

    The topic for this session will be fire safety. 

    Lunch will be provided. 

    The full list of SAFETYnet best practice groups for this quarter are below:

    • London and South East – L&Q, London | Thursday 4 June 2020
    • Yorkshire and North East – Believe Housing, Peterlee | Tuesday 9 June 2020.

    Free to members

    find out more

    Meet At

    Further Information:

    Delegate fees: 

    Members of the Health and Safety Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk.

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  16. SAFETYnet best practice group

    Details

    The Health and Safety Network is pleased to announce its second round of best practice groups for 2020. These regional events will provide attendees the chance to network and share best practice while discussing a topical issue.

    The topic for this session is to be decided. 

    Lunch will be provided. 

    The full list of SAFETYnet best practice groups for this quarter are below:

    • London and South East – L&Q, London | Thursday 4 June 2020
    • Yorkshire and North East – Believe Housing, Peterlee | Tuesday 9 June 2020.

    Free to members

    find out more

    Meet At

    Further Information:

    Delegate fees: 

    Members of the Health and Safety Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk.

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  17. RIEN regional excellence group

    Details

    The Rent Income Excellence Network has announced the second round of regional excellence groups for 2020. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    Topics for discussion to be decided.

    This group will be facilitated by Mark Walker.

    Lunch will be included.

    The full list of upcoming events can be found below:

    • Thursday 11 June 2020 – Optivo, Croydon
    • Thursday 2 July 2020 – Your Housing Group, Warrington
    • Thursday 2 July 2020 – whg, Walsall
    • Thursday 9 July 2020 – Connect Housing, Leeds.

    Free to members

    find out more

    Meet At

    Further information

    Delegate fees:

    Members of The Rent Income Excellence Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  18. RIEN regional excellence group

    Details

    The Rent Income Excellence Network has announced the second round of regional excellence groups for 2020. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    Topics for discussion to be decided.

    This group will be facilitated by Justin Freeman.

    Lunch will be included.

    The full list of upcoming events can be found below:

    • Thursday 11 June 2020 – Optivo, Croydon
    • Thursday 2 July 2020 – Your Housing Group, Warrington
    • Thursday 2 July 2020 – whg, Walsall
    • Thursday 9 July 2020 – Connect Housing, Leeds.

    Free to members

    find out more

    Meet At

    Further information

    Delegate fees:

    Members of The Rent Income Excellence Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  19. RIEN regional excellence group

    Details

    The Rent Income Excellence Network has announced the second round of regional excellence groups for 2020. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    Topics for discussion to be decided.

    This group will be facilitated by Mark Henderson.

    Lunch will be included.

    The full list of upcoming events can be found below:

    • Thursday 11 June 2020 – Optivo, Croydon
    • Thursday 2 July 2020 – Your Housing Group, Warrington
    • Thursday 2 July 2020 – whg, Walsall
    • Thursday 9 July 2020 – Connect Housing, Leeds.

    Free to members

    find out more

    Meet At

    Further information

    Delegate fees:

    Members of The Rent Income Excellence Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  20. RIEN regional excellence group

    Details

    The Rent Income Excellence Network has announced the second round of regional excellence groups for 2020. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    Topics for discussion to be decided.

    This group will be facilitated by Justin Freeman.

    Lunch will be included.

    The full list of upcoming events can be found below:

    • Thursday 11 June 2020 – Optivo, Croydon
    • Thursday 2 July 2020 – Your Housing Group, Warrington
    • Thursday 2 July 2020 – whg, Walsall
    • Thursday 9 July 2020 – Connect Housing, Leeds.

    Free to members

    find out more

    Meet At

    Further information

    Delegate fees:

    Members of The Rent Income Excellence Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  21. RIEN regional excellence group

    Details

    The Rent Income Excellence Network has announced the final round of regional excellence groups for 2020. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    Topics for discussion to be decided.

    This group will be facilitated by Justin Freeman.

    Lunch will be included.

    The full list of upcoming events can be found below:

    • Thursday 12 November 2020 – Optivo, Croydon
    • Monday 16 November 2020 – Connect Housing, Leeds
    • Wednesday 18 November 2020 – Your Housing Group, Warrington
    • Wednesday 2 December 2020 – whg, Walsall.

    Free to members

    find out more

    Meet At

    Further information

    Delegate fees:

    Members of The Rent Income Excellence Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  22. RIEN regional excellence group

    Details

    The Rent Income Excellence Network has announced the final round of regional excellence groups for 2020. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    Topics for discussion to be decided.

    This group will be facilitated by Mark Walker.

    Lunch will be included.

    The full list of upcoming events can be found below:

    • Thursday 12 November 2020 – Optivo, Croydon
    • Monday 16 November 2020 – Connect Housing, Leeds
    • Wednesday 18 November 2020 – Your Housing Group, Warrington
    • Wednesday 2 December 2020 – whg, Walsall.

    Free to members

    find out more

    Meet At

    Further information

    Delegate fees:

    Members of The Rent Income Excellence Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  23. RIEN regional excellence group

    Details

    The Rent Income Excellence Network has announced the final round of regional excellence groups for 2020. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    Topics for discussion to be decided.

    This group will be facilitated by Justin Freeman.

    Lunch will be included.

    The full list of upcoming events can be found below:

    • Thursday 12 November 2020 – Optivo, Croydon
    • Monday 16 November 2020 – Connect Housing, Leeds
    • Wednesday 18 November 2020 – Your Housing Group, Warrington
    • Wednesday 2 December 2020 – whg, Walsall.

    Free to members

    find out more

    Meet At

    Further information

    Delegate fees:

    Members of The Rent Income Excellence Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  24. RIEN regional excellence group

    Details

    The Rent Income Excellence Network has announced the final round of regional excellence groups for 2020. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    Topics for discussion to be decided.

    This group will be facilitated by Mark Walker.

    Lunch will be included.

    The full list of upcoming events can be found below:

    • Thursday 12 November 2020 – Optivo, Croydon
    • Monday 16 November 2020 – Connect Housing, Leeds
    • Wednesday 18 November 2020 – Your Housing Group, Warrington
    • Wednesday 2 December 2020 – whg, Walsall.

    Free to members

    find out more

    Meet At

    Further information

    Delegate fees:

    Members of The Rent Income Excellence Network can attend for free.
    If you are not a member and would like to attend, please contact Josie Robinson at josie.robinson@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

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