Best practice groups

Held regularly, our best practice groups present you with a superb opportunity to meet with other members and discuss topical issues. One of the most valued aspects of HQN network membership, access to our best practice groups is FREE to members.

  1. SAFETYnet Best Practice Group

    Details

    The Health and Safety Network has announced its next round of best practice groups. These regional events will provide attendees the chance to network and share best practice while discussing a topical issue.

    The topic for this session is lifts and Legionella. 

    The full list of upcoming events can be found below: 

    • Tuesday 26 February 2019 – Solihull Metropolitan Borough Counncil, Solihull
    • Thursday 14 March 2019 – L&Q, London
    • Wednesday 27 March 2019 – Connollys, Wigan

    Free to members

    find out more

    Meet At

    Further Information:

    Delegate fees: 

    Members of The Health and Safety Network can attend for free.
    If you are not a member and would like to attend, please contact Laura Seaman at laura.seaman@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  2. Asset Management Network best practice group

    Details

    The Asset Management Network has announced its next best practice group. This event will provide attendees with the chance to network and share best practice while discussing a topical issue.

    Lunch will be included.

    Free to members

    find out more

    Meet At

    Further Information:

    Delegate fees:

    Members of The Asset Management Network can attend for free.

    If you are not a member and would like to attend, please contact Laura Seaman at laura.seaman@hqnetwork.co.uk. Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  3. Leasehold Network best practice groups

    Details

    The Leasehold Network has announced the next round of regional excellence groups. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    SOLD OUT

    The topic for discussion will be the variance in fees and charges between leaseholders and tenants, and also when and whether they should be capped. 

    The full list of events can be found below:

    • Tuesday 2 April – The Hyde Group, London
    • Tuesday 9 April – Nottingham City Home, Nottingham
    • Tuesday 9 April – Thirteen Group, Stockton-On-Tees
    • Monday 15 April – Trafford Housing Trust, Manchester

    Free to members

    find out more

    Meet At

    Delegate fees:

    Members of The Leasehold Network can attend for free.
    If you are not a member and would like to attend, please contact Laura Seaman at laura.seaman@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  4. Leadership and Organisational Development Hub Best Practice Group

    Details

    The Leadership and Organisational Development Hub has announced its first peer-to-peer networking group.

    This meeting will bring everyone together to gather information about what hot topics you want to hear about during the year.

    Free to members

    find out more

    Meet At

    Further Information:

    Delegate fees: 

    Members of the Housing Quality Network can attend for free.

    If you are not a member and would like to attend, please contact Laura Seaman at laura.seaman@hqnetwork.co.uk. Please call 01904 557150 for more information.

    Map and directions: 

    Click here to download directions to the venue

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  5. Leasehold Network best practice groups

    Details

    The Leasehold Network has announced the next round of regional excellence groups. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    The topic for discussion will be the variance in fees and charges between leaseholders and tenants, and also when and whether they should be capped. 

    The full list of events in this series can be found below:

    • Tuesday 2 April – The Hyde Group, London
    • Tuesday 9 April – Nottingham City Home, Nottingham
    • Tuesday 9 April – Thirteen Group, Stockton-On-Tees
    • Monday 15 April – Trafford Housing Trust, Manchester.

    Free to members

    find out more

    Meet At

    Further Information;

    Delegate fees:

    Members of The Leasehold Network can attend for free.
    If you are not a member and would like to attend, please contact Laura Seaman at laura.seaman@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  6. Leasehold Network best practice groups

    Details

    The Leasehold Network has announced the next round of regional excellence groups. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    The topic for discussion will be the variance in fees and charges between leaseholders and tenants, and also when and whether they should be capped. 

    The full list of events in this series can be found below:

    • Tuesday 2 April – The Hyde Group, London
    • Tuesday 9 April – Nottingham City Home, Nottingham
    • Tuesday 9 April – Thirteen Group, Stockton-On-Tees
    • Monday 15 April – Trafford Housing Trust, Manchester.

    Free to Members

    find out more

    Meet At

    Further information:

    Delegate fees:
    Full price: £75.00 *
    Members of The Leasehold Network can attend for free.

    * Please note that all prices are subject to standard VAT. Please call 01904 557150 for more information.

    Cancellations and substitutions:

    A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event.

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. There is no refund for non-attendance, but delegates may be substituted at any time.

  7. Leasehold Network best practice groups

    Details

    The Leasehold Network has announced the next round of regional excellence groups. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    The topic for discussion will be the variance in fees and charges between leaseholders and tenants, and also when and whether they should be capped. 

    The full list of events in this series can be found below:

    • Tuesday 2 April – The Hyde Group, London
    • Tuesday 9 April – Nottingham City Home, Nottingham
    • Tuesday 9 April – Thirteen Group, Stockton-On-Tees
    • Monday 15 April – Trafford Housing Trust, Manchester.

    Free to members

    find out more

    Meet At

    Further Information:

    Delegate fees: 

    Members of the Housing Quality Network can attend for free.

    If you are not a member and would like to attend, please contact Laura Seaman at laura.seaman@hqnetwork.co.uk. Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

    • Event TypeHQN BP Groups
    • Venuewhg, WALSALL
    • Start17 Apr 2019 11:00
    • End17 Apr 2019 13:00

    RIEN Regional Excellence Groups

    Details

    The Rent Income Excellence Network has announced the next round of regional excellence groups. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    Topics to be discussed include:

    • Action planning for 2019/20
    • Succession planning for the next generation of income managers
    • Performance and outcomes update
    • Universal Credit impact and developments
    • Innovation, new ways of working and engaging with customers
    • New ways of monitoring and managing performance, including training for officers.

    Facilitated by Mark Henderson.

    Lunch will be included.

    The full list of upcoming events can be found below:

    • Thursday 7 March 2019 – Connect Housing, Leeds
    • Friday 8 March 2019 – Curo, Bath
    • Monday 11 March 2019 – Your Housing Group, Cheshire
    • Monday 18 March 2019 – Optivo Offices, Croydon

    Free to members

    find out more

    Meet At

    Further information

    Delegate fees:

    Members of The Rent Income Excellence Network can attend for free.
    If you are not a member and would like to attend, please contact Laura Seaman at laura.seaman@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  8. Strategic Network best practice groups

    Details

    The Strategic Network has announced its next best practice group. This event will provide attendees with the chance to network and share best practice while discussing a topical issue.

    Lunch will be included.

    Free to members

    find out more

    Meet At

    Further Information:

    Delegate fees:

    Members of The Strategic Network can attend for free.
    If you are not a member and would like to attend, please contact Laura Seaman at laura.seaman@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  9. Leasehold Network best practice groups

    Details

    The Leasehold Network has announced the next round of regional excellence groups. These events will provide attendees the chance to network and share best practice while discussing a topical issue.

    The topic for discussion will be the variance in fees and charges between leaseholders and tenants, and also when and whether they should be capped. 

    The full list of events can be found below:

    • Tuesday 2 April – The Hyde Group, London
    • Tuesday 9 April – Nottingham City Home, Nottingham
    • Tuesday 9 April – Thirteen Group, Stockton-On-Tees
    • Monday 15 April – Trafford Housing Trust, Manchester
    • Friday 3 May – Curo Group, Bath

    Free to members

    find out more

    Meet At

    Further Information:

    Delegate fees:

    Members of The Leasehold Network can attend for free.
    If you are not a member and would like to attend, please contact Laura Seaman at laura.seaman@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  10. Estate Services Club

    Details

    Members of HQN’s Housing Management Network and Asset Management Network are being given exclusive access to the recently established Estates Services Club.

    The Club will provide a forum to address some of the major challenges facing estates services teams across the country, and give landlords the opportunity to share best practice and even collaborate on the procurement of services.

    The group covers a wide range of topics including:

    • The impact of changing property portfolios and customer demographics on estates services
    • Creating best practice in PRS and shared ownership
    • Ensuring that estate management has a more powerful voice within organisations
    • How to work better with contractors
    • The potential to work with new contractors as customer expectations shift
    • Working with managing agents
    • Collaboration on procurement.

    Specific topics to be confirmed

    Free to members

    Members of the Housing Management Network and Asset Management Network can book on using the form below.

    find out more

    Meet At

    Further Information:

    Delegate fees: 

    This event is free to members of the Housing Management Network and the Asset Management Network. To check your entitlement, or to find out more about these networks, email laura.seaman@hqnetwork.co.uk or call us on 01904 557150.

    Map and directions:

    Click here to download directions to the venue 

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  11. Estate Services Club

    Details

    Members of HQN’s Housing Management Network and Asset Management Network are being given exclusive access to the recently established Estates Services Club.

    The Club will provide a forum to address some of the major challenges facing estates services teams across the country, and give landlords the opportunity to share best practice and even collaborate on the procurement of services.

    The group covers a wide range of topics including:

    • The impact of changing property portfolios and customer demographics on estates services
    • Creating best practice in PRS and shared ownership
    • Ensuring that estate management has a more powerful voice within organisations
    • How to work better with contractors
    • The potential to work with new contractors as customer expectations shift
    • Working with managing agents
    • Collaboration on procurement.

    Specific topics to be confirmed

    Free to Members Members of the Housing Management Network and Asset Management Network can book on using the form below.

    find out more

    Meet At

    Delegate fees: 

    This event is free to members of the Housing Management Network and the Asset Management Network. To check your entitlement, or to find out more about these networks, email laura.seaman@hqnetwork.co.uk or call us on 01904 557150.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  12. Equality and Diversity Network Best Practice Group

    Details

    The Equality and Diversity Network is pleased to announced the first in the next round of best practice groups. These regional events provide attendees with the chance to network and share best practice while discussing a topical issue.

    This group will be facilitated by our Equality and Diversity Lead Associate Colin Heyman.

    Lunch will be provided.

    Free to Members

    find out more

    Meet At

    Further Information:

    Delegate fees: 

    Members of The Equality and Diversity Network can attend for free.
    If you are not a member and would like to attend, please contact Laura Seaman at laura.seaman@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  13. The Residents' Network networking group

    Details

    The Residents' Network Network has announced its next round of best practice groups. These regional events will provide attendees the chance to network and share best practice while discussing a topical issue.

    The specific topic for this session is to follow.

    The details of the South West group can be found below:

    • Tuesday 11 July 2019 – LiveWest, Weston-super-Mare

    Free to members

    find out more

    Meet At

    Further Information:

    Delegate fees: 

    Members of The Residents' Network can attend for free.
    If you are not a member and would like to attend, please contact Laura Seaman at laura.seaman@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  14. SAFETYnet Best Practice Group

    Details

    The Health and Safety Network is pleased to announce it's second round of Best Practice groups for the year. These regional events will provide attendees the chance to network and share best practice while discussing a topical issue.

    The topic for today's session will be water hygiene and lifts. 

    Free to members

    find out more

    Meet At

    Further Information:

    Delegate fees: 

    Members of The Health and Safety Network can attend for free.
    If you are not a member and would like to attend, please contact Laura Seaman at laura.seaman@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  15. The Residents' Network networking group

    Details

    The Residents' Network Network has announced its next round of best practice groups. These regional events will provide attendees the chance to network and share best practice while discussing a topical issue.

    The specific topic for this session is to follow.

    The details of the London group can be found below:

    • Friday 5 July 2019 – Phoenix Community Housing, London.

    Free to members

    find out more

    Meet At

    Further Information:

    Delegate fees: 

    Members of The Residents' Network can attend for free.
    If you are not a member and would like to attend, please contact Laura Seaman at laura.seaman@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  16. SAFETYnet Best Practice Group

    Details

    The Health and Safety Network is pleased to announce it's third round of Best Practice groups for the year. These regional events will provide attendees the chance to network and share best practice while discussing a topical issue.

    The topic for today's session will be fire safety.

    Free to members

    find out more

    Meet At

    Further Information:

    Delegate fees: 

    Members of The Health and Safety Network can attend for free.
    If you are not a member and would like to attend, please contact Laura Seaman at laura.seaman@hqnetwork.co.uk

    Please call 01904 557150 for more information.

    Cancellations and substitutions:

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

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