We all know how important it is to use the ‘right’ language and terminology – to be inclusive, to reflect  and respect different identities. But the way we talk about identity and culture is constantly evolving so it can be confusing.


  • Read more

    If you want to understand and explore this topic further – this is the session for you. We’ll cover all the key terms and characteristics associated with diversity:

    • Equality, equity, diversity and inclusion
    • Different terms to describe people of different races
    • The use of pronouns – gender, transgender and non-binary
    • Ableism and disablism
    • Sexuality.

    The session will bring you up to speed with the latest best practice. It will raise your awareness and confidence by ensuring you understand the appropriate term to use in different circumstances and the implications of getting it wrong.

    There’ll be time to ask questions about particular areas or terms as well as debate any issues that are concerning you.

    Who should attend?

    Everyone who wants to raise their awareness of the language around diversity and the most appropriate terms to use.

  • Our speakers

    Colin Heyman has worked as a trainer, consultant and coach in equality and diversity for over 20 years, and has worked with small companies, large public sector organisations, and third sector organisations, including housing associations. Colin is the Lead Consultant for the HQN Equality, Diversity and Inclusion network. Amongst other things, Colin specialises in supporting a network of Diversity Champions to be change agents, and bring about change within their organisation, and in work on white privilege and allyship. Through his work, Colin hopes to bring about improved practice in equality and diversity, help people to realise that equality, diversity and Inclusion (EDI) permeates most of what we do, get the issues discussed and enable people to feel comfortable about debating these important issues.

  • Price and booking


    from *


    from *

    * Please note that all prices are subject to standard VAT. Byte Size members do not qualify for member discounts. Please call 01904 557150 for more information.

    Ticket Type Price Spaces
    Members of any HQN network £49.00
    Non-members £49.00

    By continuing with this booking you are agreeing to our booking terms and conditions

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable. If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance. Cancellations must be made in writing, and will be acknowledged by HQN Limited.

Dates and prices

13 October 2022
10:30am - 12:00pm
Book now

Members:     from
Non-members:     from