Our ALL NEW workshop updated to include progress made by the government and its agencies in taking forward the key provisions of the agenda to promote consumer standards in the sector. The Social Housing (Regulation) Bill was published in June 2022 after 2020’s Social Housing White Paper. The government is re-designing regulation in England with a renewed focus on residents. Find out what you need to know and do.

  • Read more

    The workshop revisits the key proposals in the White Paper and examines the major changes contained in the Social Housing (Regulation) Bill:

    • Consumer standards
    • Accountability/transparency/performance information
    • Performance Improvement Plans
    • The role of the Housing Ombudsman
    • Health and safety issues
    • Surveys/taking remedial action
    • RSH advisory panel
    • ..with more to come.

    It also includes an update on related developments including:

    • Electrical safety consultation
    • Review of Decent Homes Standards
    • Tenant Satisfaction Measures
    • Professionalisation review
    • DLUHC Select Committee.

    Roger Jarman, HQN associate, trainer and author of HQN’s toolkit on the Social Housing White Paper will take you through everything you need to know and ensure you have the latest, up to date information.

    Who should attend?

    This workshop is essential for everyone responsible for compliance with legislation and regulation including governance staff, board members and executive teams as well as operational managers and involved residents.

    If you are interested in an in-house session for a wider group of people we can tailor and design the workshop to meet your specific circumstances and requirements.

  • Our speaker

    Roger Jarman, Associate, HQN

    Roger Jarman is a long standing HQN associate. He provides consultancy services; leads training programmes; and writes on housing regulation and other matters. He is the author of HQN’s Social Housing White Paper toolkit and delivers a range of training sessions on the White Paper proposals. He is also a Non Executive Director of two housing organisations. From 1991 until 1999 he was Head of Housing Management at the Housing Corporation and then from 1999 until 2011 he was Head of Housing at the Audit Commission overseeing the 1400 housing inspections undertaken by the Commission during that period. He was a member of the team that produced the Cave Review of social housing regulation in 2007.

  • Price and booking


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    * Please note that all prices are subject to standard VAT. Byte Size members do not qualify for member discounts. Please call 01904 557150 for more information.

    Ticket Type Price Spaces
    Members of any HQN network £49.00
    Non-members £49.00

    By continuing with this booking you are agreeing to our booking terms and conditions

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected]

    Otherwise, a cancellation fee of £60 plus VAT will be chargeable.

    If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance.

    Cancellations must be made in writing.

Dates and prices

29 September 2022
10:00am - 11:30am
Book now

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