1 day





Suitable for:       I What does this mean?

‘For every hundred men hacking away at the branches of a diseased tree, only one will stoop to inspect the roots’ – Chinese proverb.

Are you currently hacking away at the branches? Successful performance management is the art of working out whether your team has the right combination of several key factors – ability, clarity of purpose and the motivation to get the job done.

Key management skills are spotting talent, ensuring your team works to its full potential and knowing when to challenge under performance. This practical one-day workshop will help you focus on these three areas and enable you to develop excellent performance management skills.

  • Read more

    By attending this course you will:

    • Enhance your ability to manage with confidence
    • Learn how to spot under performance, and how to ascertain what is causing it
    • Be able to encourage and motivate your team members more effectively
    • Recognise the components of a performance management framework
    • Develop your ability to create and sustain high quality relationships with your team
    • Become confident when challenging.

    Course outline

    • This practical and interactive workshop can be tailored to your own performance management system and competency framework.
    • Diagnosing poor performance and how to remedy this
    • Behaviour, the impact of your behaviour and your team’s behaviour
    • KPIs , evaluation and review frameworks  and linking objectives to performance management
    • Tools and techniques to enhance your confidence and skill set.

    Who should attend?

    Everyone who manages people and has a responsibility for maximising performance.

  • Our trainer

    Jo Carr works as an independent leadership and management coach, trainer and consultant in the health, social care and social housing sectors. Before 2013, Jo spent 25 years in management roles in social housing and the voluntary sector.

    Jo is a lifelong learning qualified trainer, and an ILM qualified management and mentoring coach, and she also has a flair for bringing her learning and perspective from her background to help her clients find solutions for their pressure points.

    Jo uses a flexible and eclectic mix of products and models in her work, from NLP to Situational leadership – with the focus on the client audience developing their ability through increased confidence and capacity. She is also an accredited Belbin team roles facilitator. Jo is a very skilled communicator, with an intuitive approach to working with her audience – and this is borne out in her range of delivery methods as a coach and trainer.

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we’ll be in touch.