Download the app

Download the app

Back to the list

The robots are here! New technology for rent, income and tenancy sustainment teams

  • Type HQN Event (Virtual)
  • Venue Virtual workshop
  • Start 09 Dec 2020 10:30
  • End 09 Dec 2020 13:30


The robots are here! New technology for rent, income and tenancy sustainment teams

Virtual Workshop

In the drive to maximise income, sustain tenancies and support residents, housing providers need to stay ahead of the game.

To keep you at the cutting edge of income management and tenancy sustainment, this one-off virtual event will showcase some of the new technology currently available and how it is being used by housing providers.

In the age of Covid-19, new ways of working have become essential. Digital transactions are on the rise but the need to build closer relationships with residents, especially those with a vulnerability,  has never been more important.

Technology can help reduce the administrative burden on teams by helping to automate key processes, freeing up more resource and capacity  to focus on engaging with residents to help them manage their household finances and, ultimately, keep them in their homes.

Not only that, but the ability to access real-time rent and tenant data at the press of a button on an easy-to-read dashboard is enabling teams to make more proactive decisions, rather than reacting when a problem arises.

Whether you’re from a housing association or local authority, this event will provide you with practical tips, expert guidance and the tools, techniques and technology to modernise your income service.


  • Mark Walker, Head of Income, Optivo
  • Sarah Seeger, Director of Tenancy Services, Curo
  • Mike Murphy, Head of Income & Leasehold Management, Jigsaw Homes Group
  • James Massey, Strategy Director, MRI Social
  • Steve Tigar, CEO, Money Dashboard
  • George Unsworth, Founder, Mortar Works
  • Credit G (speaker tbc).

This workshop is ideal for anyone interested in rent collection, arrears management, tenancy sustainment, housing support, lettings and allocations, and generic housing management as well as business transformation and IT teams.

Book now

Note: Questions marked by * are mandatory

Please provide details of all delegates attending
Delegate Name Position Email Address Fee Payable £

Meet at…

Further information

Delegate fees:
Full price: £175.00 *
Members of any HQN network: £150.00 *

* Please note that all prices are subject to standard VAT. Byte Size members do not qualify for member discounts or free places at this event. Please call 01904 557150 for more information.

Registration will start 30 minutes before the first session.

Cancellations and substitutions:

A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event.

Cancellations must be made in writing, and will be acknowledged by HQN Limited. There is no refund for non-attendance, but delegates may be substituted at any time.



Our conferences, seminars and workshop events consistently receive top satisfaction ratings from delegates. Click here to take a look at some of the recent feedback.

Terms and conditions link

To read our terms and conditions please click here.