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The Leasehold Summit 2021

  • Type HQN Event (Virtual)
  • Venue Virtual conference
  • Start 24 Jun 2021 13:00
  • End 24 Jun 2021 16:30


The Leasehold Summit 2021

Virtual conference

This year’s Leasehold Summit looks at the road ahead for leasehold teams in the company of a top line-up of speakers.

What will be covered:

The government’s roadmap has pointed the way forward for the country as the Covid–19 restrictions are relaxed. Leasehold teams can move with more confidence.

But there are hazards on the road ahead over the upcoming months and into 2022.

We can expect an upscaling in activities and many signposts of new legislation, regulations, and guidance.

Leaseholders have been patient over the last year, and times have been tough for many. But as ‘normality’ beckons, they’ll expect to see full services returning, and more value for money for their service charges and management fees. The challenge for the rest of this year, and into 2022, is to plot a course to deliver just that.

This year’s Summit looks at some of the operational challenges and pressures coming up over the next 12 months.

Confirmed speakers and sessions:

  • Mike Edmunds, Head of Leaseholder Services, Camden London Borough Back in business – post-Covid recovery
  • Steve Michaux, Head of Resident Services, A2 Dominion Clarity on cladding
  • Kirsty Skinner, Leasehold Manager, Coastline A first foray into forfeiture for shared owners
  • John Gargan, Associate, The Leasehold Network Fire and building safety and service charges; how much does it 'come at a cost'?
  • Richard Blakeway, The Housing Ombudsman Making things right – a new approach to leaseholder complaints
  • Natasha Greenwood, Head of Commercial Operations, Sovereign and Ann Faulkner, Associate, The Leasehold Network battle it out in 'The Shared Ownership Hustings’..."the new model vs the old model"...Who will come out on top?  

What will you take away from the event?

Find out how the latest government policies, protocols and legislation will impact on your day-to-day work and get some expert advice and guidance on how to move your services forward.

Essential for:

This is an essential event for all leasehold practitioners and anyone responsible for leasehold and home ownership services in their organisation, including those working in the following areas:

  • Leasehold management
  • Leasehold policy and strategy
  • Home ownership
  • Sales
  • Service charge administration
  • Right to Buy
  • Business management
  • Estate services
  • Service development
  • Performance management
  • Customer service.

Special offer:
Book four or more places to receive multiple discount.
Non-members: 4+ delegates – £125.00 + VAT per delegate
Members: 4+ delegates – £99.00 + VAT per delegate

Book now

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Further information

Delegate fees:
Full price: £175.00 *
Members of any HQN network: £150.00 *

Special offer:
Book four or more places to receive multiple discount.
Non-members: 4+ delegates – £125.00 + VAT per delegate
Members: 4+ delegates – £99.00 + VAT per delegate

* Please note that all prices are subject to standard VAT. Please call 01904 557150 for more information.

Cancellations and substitutions:

A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event.

Cancellations must be made in writing, and will be acknowledged by HQN Limited. There is no refund for non-attendance, but delegates may be substituted at any time.


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