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The Edge 2020

  • Type HQN Event
  • Venue London
  • Start 23 Jan 2020 10:00
  • End 23 Jan 2020 16:00


The Edge 2020

To keep you at the cutting edge of income management and customer engagement, we’re pleased to announce our next series of “Edge” seminars.

The focus is on innovation, automation and using data insight to boost efficiency.

Whether you’re a housing association or local authority, we’ll have a host of practical case studies, great new ideas and a chance to network with colleagues.

This is the ideal chance to reprogramme your rent collection, arrears management and customer engagement.

Places are likely to go fast, so book now to avoid disappointment.

RIEN associate, Mark Walker will lead the day, presenting some thought-provoking examples of automation and machine learning and facilitating an innovation workshop.

The seminar is ideal for anyone interested in rent collection, arrears management, homelessness prevention, housing support, lettings and allocations and generic housing management.

This event is also being held in Birmingham and Manchester. 

Book now

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Further information

Delegate fees:
Full price: £299.00 *
Members of any HQN network: £219.00 *

Early bird non members only£269.00 *

Early bird pricing ends on 20 December 2019. 

*Please note that all prices are subject to standard VAT. Please call 01904 557150 for more information.

Registration will start 30 minutes before the first session and refreshments will be available.

Cancellations and substitutions:

A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event.

Cancellations must be made in writing, and will be acknowledged by HQN Limited. There is no refund for non-attendance, but delegates may be substituted at any time.


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