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Resilience Clinic 2018: risk management, business continuity and bow ties


Resilience clinic 2018

As social housing providers become increasingly complex and commercial entities, how do you ensure you are prepared for every eventuality?

The role of risk management and business continuity go hand-in-hand and have arguably never been more important.

Dangers lurk around every corner. From winter working to the roll out of Universal Credit - plans need to be in place and well communicated so everyone involved with the organisation understands they have a role to play.

For our 2018 Resilience Clinics, HQN is teaming up with specialist risk management company Commercial Initiatives to deliver practical advice on how to deliver a better programme for your staff, residents and other stakeholders.

The day will focus on the new Business Continuity Good Practice Guidelines for 2018 and how organisations can benefit from adopting the 'bow tie' approach to risk management.

The fully interactive event will also give delegates the opportunity to participate in a mini exercise highlighting how a major incident impacts the whole organisation and why contingency planning is so important.

Sessions will focus on:

  • The benefits of the 2018 Business Continuity Good Practice Guidelines
  • The 'bow tie' approach to risk management
  • Business impact analysis
  • Up-to-date and useable plan writing
  • What if? Business continuity exercises for your incident team including office, staff, IT and stock scenarios. 

About Commercial Initiatives

Commercial Initiatives has developed functional Business Continuity Management Systems (BCMS) for housing associations and groups over the last 14 years. It brings together experts in the fields of incident management, disaster recovery, crisis communications and information security.

This event is now sold out.

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Further information

Delegate fees:
Full price: £209.00 *
Members of any HQN network: £179.00 *
Early Bird: £195.00 *

* Please note that all prices are subject to standard VAT. Please call 0845 4747 004 for more information. Early bird ends Friday 11 May 2018.

Venue map

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Click here to download the programme   

Cancellations and substitutions:

A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event.

Cancellations must be made in writing, and will be acknowledged by HQN Limited. There is no refund for non-attendance, but delegates may be substituted at any time.


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