Back to the list

Perspectives on digital in housing workshop series

  • Type HQN Event (Virtual)
  • Venue Virtual workshop
  • Start 24 Jun 2021 13:00
  • End 30 Jun 2021 15:00


Perspectives on digital in housing White Paper and workshop series

Virtual workshop

This workshop series is essential for everyone with an interest in tenant engagement, customer-focused service design, data and digitally enabled transformation. Our ‘Perspectives on digital in housing’ series will provide you with insight from sector peers and industry experts to support your digital journey.

From enabling mobile working, to ensuring asset compliance through effective data governance, and ensuring efficiency in operational delivery and designing intuitive, easy to use services with tenants, digital and data now underpin almost every aspect of what we do. 

With growing tenant and regulatory expectations, a necessity to be more agile as a result of the pandemic and a need for greater efficiency in service delivery, the sector is now reflecting on what's needed to lay the foundations for the future, with many housing organisations bringing in new skills and capabilities to accelerate their organisational ambitions by making better use of digital, data and technology.

HQN and Socitm Advisory's joint ‘Perspectives on digital in housing’ White Paper and workshop series brings together insights from peers across the sector, as well as industry experts from outside of it, to share learning and best practice at a time when getting data and digital right has never been more critical.

Book now

It's all about culture: smarter working in a post-pandemic world

It's all about culture: smarter working in a post-pandemic world
Thursday 24 June (11am – 12.30pm)

More than a year on from the start of the pandemic, for many of us how and where we work has changed significantly. Working from home is now the ‘norm’ and across the sector there’s been an acceleration of thinking from work being a ‘place you go’ to ‘something you do’. While many organisations were already well on the way to enabling more flexible working, the pandemic has accelerated the pace of change. Working from home, or from anywhere is becoming commonplace and major companies are starting to close their offices, while others are thinking about re-imagining the role the office plays in working life, seeking to create 'touch down' spaces that support innovation, creativity and collaboration. Join us to find out more about the journey Network Homes has been on to reimagine 'cultural spaces' the support organisational outcomes and the bold steps being taken at Johnnie Johnson to bring employees closer to customers and communities.


  • Jamie Ratcliff, Executive Director of Business Performance and Partnerships, Network Homes
  • Sarah Allen, Director of Optimisation and Business Improvement, Abri Group
  • Richard Williams, Socitm Advisory.

Book now

The rise of the technocrats: how digital and data are re-shaping the skills needed for Boards and Executive Teams

The rise of the technocrats: how digital and data are re-shaping the skills needed for Boards and Executive Teams
Wednesday 30 June (2.00pm – 3.00pm)  

From housing management and repairs to asset management and finance, digital tools and processes are critical to what we do. The sector risk profile clearly sets out data as a key risk too – so why, historically, have so few housing associations had deep digital and data skills at Board or Executive level – and is that starting to change? Join us to find out more about how digital and data are re-shaping how we work – and the new skills needed at board and executive level as a result.


  • Nick Atkin, CEO, Yorkshire Housing
  • Tony Summers, CEO, Socitm Advisory.

Book now


If you are interested in attending an individual session, the price per session will be: £75*.  To book, please email stating which session you would like to attend. 

Book now

Note: Questions marked by * are mandatory

Please provide details of all delegates attending
Delegate Name Position Email Address Fee Payable £

Meet at…

Further information

Delegate fees:
Innovation and Technology Network members: FREE

Housing Quality Network members: £90* (price includes membership to the Innovation and Technology Network)

Non-members: £105* (includes a copy of the Perspectives on Digital in Housing white paper)

Individual sessions: £75*

Book now

* Please note that all prices are subject to standard VAT. Byte Size members do not qualify for member discounts or free places at this event. Please call 01904 557150 for more information.


Click here to download the programme

Cancellations and substitutions:

If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email

Otherwise, a cancellation fee of £60 plus VAT will be chargeable.

If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance.

Cancellations must be made in writing, and will be acknowledged by HQN Limited.

In partnership with

Socitm advisory


Virtual pass footer

Virtual event and training pass


Our conferences, seminars and workshop events consistently receive top satisfaction ratings from delegates. Click here to take a look at some of the recent feedback.

Terms and conditions link

To read our terms and conditions please click here.