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The Housing Quality Network annual conference 2020: Back from the brink

  • Type HQN Event (Virtual)
  • Venue Virtual conference
  • Start 16 Jul 2020 10:00
  • End 16 Jul 2020 16:00


The Housing Quality Network annual conference 2020: Back from the brink

Free to members

Working out how the housing sector can bounce back from COVID-19? Worrying what the economic impact will be for our organisations, residents and communities? Wondering if we can make the world a better place once the dust has settled? Seeking clarity amidst the confusion?

At a time when there are no simple answers to life’s big questions, HQN’s first virtual annual conference will provide the accurate information and expert guidance you need to make informed decisions for the future – direct from the decision makers.

This year’s conference couldn’t be better timed as the housing sector seeks certainty on how to emerge from the COVID-19 crisis in a way that balances the health and wellbeing of employees, residents and our communities with the viability of organisations.

By July, the UK is expected to be well on the path back to business as usual and HQN is inviting the key players and policy makers from the housing sector to use this year’s conference to speak direct to our members and provide a clarity of purpose.

The new virtual format also provides an opportunity for a far more diverse and packed schedule than a one-day conference would normally allow.

We are in the process of developing key sessions looking ahead to how the housing sector can ‘revive and thrive’ beyond COVID-19 while absorbing any potential economic shocks alongside a series of workshops focusing on specialist areas that will require immediate attention.

We also expect the Social Housing White Paper, health and safety and climate change to re-emerge as top priorities in the coming months. All will be covered on the day.

More details including key speakers will be announced shortly.

Keynote and panel sessions:

  • Revive and thrive – how can housing bounce back and flourish once COVID-19 has eased? Hear direct from policy makers, leaders, funders, and experts as they map out a future for our sector.
  • Care and repair – how well did the housing sector respond to the COVID-19 crisis? Can we be proud of the frontline help and support we offered our residents? We celebrate those that made a difference while highlighting some key lessons to be learned.
  • The UK economy, housing finance and funding – how are finance chiefs mapping their way out of the COVID-19 lockdown? What impact will the events of 2020 have on balance sheets, risk maps and the future health of the sector? What are the key things you need to know about the wider economy?
  • The Social Housing White Paper – hear the latest from the Regulator of Social Housing and others on the rollout of the Social Housing White Paper and its implications for organisations and residents.
  • Homes for NHS Heroes – hear about the launch of a new sector-wide campaign to build new affordable homes for NHS workers.
  • International voices – hear how housing providers from different parts of the world have responded to the challenges posed by COVID-19 and other momentous events.

Virtual workshops

  • Housing in ‘the new normal’ – a series of sessions looking at the way organisations have adjusted their approach to service delivery during the COVID-19 lockdown and how our response is likely to shape the ‘new normal’ for the way we work, communicate and transact. Covering:
    • The future workplace
    • Delivering digital services
    • Building better relationships with residents.
  • Ramping up repairs – how does the sector get back up to speed with repairs and maintenance activities following COVID-19? What are the priorities and how can we ensure we deliver a safe, efficient and effective service when social distancing restrictions remain in place?
  • Income and arrears – record numbers of new Universal Credit claimants, households struggling to pay their bills and a sharp rise in rent arrears pose a significant threat to income for housing providers in the coming 12 months. What are we doing now to meet the challenges ahead?
  • Unlocking development – building new affordable homes will be a key driver of the UK economy when the world gets back to ‘normal’ but what are we doing now in preparation to get development back on track? What types of homes should we be building? And how do we get anywhere near the numbers required in a subdued housing market? Hear direct from Homes England (TBC), development chiefs and property experts.

Confirmed speakers:

  • The Regulator of Social Housing (speaker TBC)
  • Richard Blakeway, Housing Ombudsman
  • Karin Erlander, Global Ratings Director and Lead Analyst, S&P
  • Helen Evans, G15 Chair and Chief Executive, Network Homes
  • Kate Davies, Chief Executive, Notting Hill Genesis
  • Paul Hackett, Chief Executive, Optivo
  • Nick Atkin, Chief Executive, Yorkshire Housing
  • Becky Utuka, Director of Development and Sales, Gateway Housing Association
  • Timo Patiala, Managing Director, Hellon.
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Further information

Delegate fees:
Price per delegate: £299.00*
Members of the Housing Quality Network: FREE*
Members of any other HQN network: £219.00*

*Free places are available to members of the Housing Quality Network. To find out your entitlement please get in touch.

Please note that all prices are subject to standard VAT. Please call 01904 557150 for more information.    

Cancellations and substitutions:

A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event.

Cancellations must be made in writing, and will be acknowledged by HQN Limited.



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