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Gridizen: Engaging the unengaged


Gridizen: Engaging the unengaged

Free webinar

The Covid pandemic has demonstrated the need for housing providers to adopt a multi-spectrum approach with Resident engagement and to ensure no one falls through the gaps in communication. Housing providers have been forced to rethink how we can best engage and how we, as housing professionals can be more adaptable to meet the needs and expectations of residents both in the way we communicate and what we use to communicate.

A rapid increase in the use of technology has meant more service users have become comfortable in using the technology, but will the momentum continue as we return to the new normal?

HQN is teaming up with Gridizen to look at different ways in which organisations have overcome barriers to effective engagement, what we’ll need to adjust to in the new normal and what needs to be in place to ensure that people don’t fall through the gaps in the future

What will be covered:

This virtual best practice group will explore.

  • Innovative methods of communication organisations have been using to communicate with residents over the pandemic
  • How the pandemic has changed wider attitudes to communications and technology including the lessons learnt
  • How can we continue to operate in the new normal with a multi strategy approach? What barriers do we need to be aware of in the future?

Why should you attend?

Over the past few years, Resident Engagement has become more crucial than ever with people taking a much greater interest in the operations of their landlords. Moving forward, organisations will need to avoid the pitfalls of the past and provide an opportunity to hear every voice.

What will you take away from the event?

Delegates will leave the sessions with an increased understanding of the barriers to engagement, and the tools and strategies needed to overcome them.


Barry is one of the UK’s leading experts in Community Investment and Social Impact and has undertaken a wide range of strategic consultancy for public, private and charitable organisations for many years. As well as having worked directly on several high-profile regeneration and investment programmes, Barry is engaged as an adviser and associate for a number of organisations, including a non-executive position of Mears Group’s Social and Diversity Impact Board. He is currently on the panel for a White Paper review of the Social Value Act due to his expertise in this area. He is a highly effective communicator, and regularly speaks at conferences and seminars about aspects of his work.

Kamran Mahmood CEO of Gridizen software started his career in investment banking in 1990, before founding his own residential and serviced apartments management businesses in 1999. Working in both the hospitality and property sectors, Kamran noticed a significant difference in how customers were prioritized. He founded Gridizen in 2017 to create a cutting-edge property management platform which places resident communications at the heart of its platform. Gridizen is the first technology solution to support ESG reporting in housing for seamless data collection and reporting.

Find out more about Gridizen by visiting or email them at

If you are members of the following networks, this event will be beneficial. Not a member? Click the below links to find out more: 

The Housing Quality Network | The Innovation and Technology Network | The Leasehold NetworkThe Health and Safety Network | The Asset Management Network | The Residents Network | The Strategic Network | The Housing Management Network | The Housing Finance Network | The Rent Income Excellence Network | The Equality, Diversity and Inclusion Network |

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*FREE to to all HQN members and non-members.

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To check your membership entitlement please email or call 01904 557150 (option 3).

* Please note that all prices are subject to standard VAT. Please call 01904 557150 for more information.

Cancellations and substitutions:

Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

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