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Do the right thing – delivering and demonstrating social value

  • Type HQN Event (Virtual)
  • Venue Virtual workshop
  • Start 13 May 2021 10:30
  • End 13 May 2021 12:30


Do the right thing – delivering and demonstrating social value

Virtual workshop

Housing providers have always been proud of their social purpose but how many are really able to demonstrate the value this work delivers for residents and communities?

Despite being deep-rooted in the ethos of many organisations, social value is a much used but often wrongly applied term. This has led to activities, such as community investment, debt advice and family support, not always being measured or accounted for consistently.

Since the enactment of the Public Services (Social Value) Act 2012 organisations, including local authorities and housing associations, have had a legal obligation to consider the social value of their contracts, suppliers and service providers when procuring services.

But research shows there appears to be a significant gap in the sector's knowledge of the Act and how it should be implemented. This has led to an ineffective and inconsistent approach to social value that ultimately has implications for social housing residents and wider communities.

Following the Covid-19 pandemic, and the resulting economic impact, we have seen a sharp increase in the numbers of people requiring additional support. With housing associations and local authorities playing a leading role in working to mitigate these effects, it is now more important than ever to maximise the expertise and resources available through the supply chain. By ensuring that these relationships are delivering social value right where it’s needed, we can help people to manage and overcome future challenges.

With the increasing focus on ESG reporting in housing, accurate impact measurement is going to become a critical way for organisations to demonstrate their value.

What will be covered:

This virtual workshop, led by social impact expert Barry Malki, will offer a high-level overview of the Social Value Act covering the following:

  • Introduction to the Act
  • What it means in practice
  • Who are the stakeholders?
  • Examples of best practice (and bad practice)
  • Making social value effective for communities (a sample process)
  • Understanding measurement (an overview of different methods and their relevance).

Why should you attend and what will you take away from the event?

The aim of this event is for delegates to leave with a greater understanding of the Act, and how they can embed effective practices within their organisation.


  • Barry Malki, Director, Social Squared.

Essential for:

Anyone responsible for embedding a social value approach into their organisation, including:

  • Executive directors and board members
  • Community investment teams
  • Finance professionals
  • Procurement teams
  • Business management teams
  • Governance teams.
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Further information

Delegate fees:
Full price: £175.00 *
Members of any HQN network: £150.00 *

* Please note that all prices are subject to standard VAT. Please call 01904 557150 for more information.

Cancellations and substitutions:

If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email

Otherwise, a cancellation fee of £60 plus VAT will be chargeable.

If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance.

Cancellations must be made in writing, and will be acknowledged by HQN Limited.


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