Equality and diversity

  1. image-British-Sign-Language-square-IH.jpg British Sign Language - an introduction for housing staff

    Come on this course to learn more about deaf people. Understand how you can use British Sign Language (BSL) to help you feel confident and professional when you are meeting deaf customers in your work. In addition to learning everyday useful language you

  2. image-Deafness - an understanding for housing staff Deafness - an understanding for housing staff

    This one-day course will give you an insight into the world of deafness. Learn about people with varying levels of hearing loss and the different ways your customers may communicate. Take part in interactive activities, eg, lip reading and basic British Sign Language (BSL).
  3. image-Disability equality and inclusion in the workplace – In-house.jpg Disability equality and inclusion for the workplace

    Disability equality is not only a hot topic but an essential one.
  4. image-Islamic awareness Islamic awareness

    Learn how to understand and engage effectively with your Muslim staff, residents and stakeholders.
  5. image-Professional boundaries – In-house.jpg Professional boundaries

    Are your staff able to operate within clear, professional boundaries? Do they understand the risks of ‘crossing’ those boundaries? Are they able to find the right balance between ‘compassion’ and maintaining a professional distance? If these questions have started you thinking, then this course is for you and your staff.
  6. image-Modern slavery Modern slavery

    This course will introduce participants to the subject of modern day slavery, the Modern Slavery Act 2015 and the different forms it can take. It will enable staff to develop skills to better identify and work with both adults or children who may have been exploited. It will provide an understanding of the processes for escalating concerns, recording and reporting procedures.
  7. image-Radicalisation - awareness and indicators – In-house.jpg Radicalisation – awareness and indicators – Half-day
  8. image-Safeguarding adults at risk Safeguarding adults at risk

    Safeguarding adults is everyone’s business and the housing industry has a key role to play. Staff must be alert to the signs of abuse and aware of their responsibilities.
  9. image-Understanding sensory issues Sensory issues – understanding them

    Come on this hands on course to gain an insight into sensory disabilities including age related sight and hearing loss.
  10. image-Unconscious bias – In-house.jpg Unconscious bias – awareness programme

    Unconscious bias refers to the biases we have, of which we are not in conscious control. These biases occur automatically, triggered by our brain, making quick judgments and assessments of people and situations based on our background, cultural environment and our experiences.
  11. image-Visual awareness Visual awareness

    This half-day workshop will provide an insight into the world of blindness and partial sight.