Equality and diversity
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Abusive and controlling relationships – understanding them – half-day course
You are probably working with, or have worked with, someone who has various concerns but has not put them together to make the link of ‘coercive control’.
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British Sign Language - an introduction for housing staff
Come on this course to learn more about deaf people. Understand how you can use British Sign Language (BSL) to help you feel confident and professional when you are meeting deaf customers in your work. In addition to learning everyday useful language you
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Challenging stigma and stereotypes – half-day course
We don’t deliberately aim to stigmatise or stereotype others – however, language, attitudes and behaviours can inadvertently add to the negative experiences of residents. As well as challenging the media and government to avoid negative stereotyping, we also need to consider our own part in this as housing professionals.
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Deafness - an understanding for housing staff
This one-day course will give you an insight into the world of deafness. Learn about people with varying levels of hearing loss and the different ways your customers may communicate. Take part in interactive activities, eg, lip reading and basic British Sign Language (BSL).
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Dementia awareness
Dementia awareness is a critical part of providing good quality housing and support to older people. It is important for staff to understand that dementia is not a normal part of ageing. It is vital for them to have skills, knowledge and tools at their disposal to recognise the signs and symptoms of the many types of dementia and feel confident in recording these and referring onto other agencies as appropriate.
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Disability matters
This one day course provides an overview and understanding of the key issues relating to disability and diversity in the workplace.
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Domestic abuse awareness – looking behind closed doors
Meeting the needs of domestic abuse victims from a social housing provider perspective – updated for the Social Housing White Paper
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Drug and alcohol awareness
There are many types of drugs that your residents and service users may be using now or have used in the past. With recent law change’s previously ‘Legal highs’ are now illegal, and tenants who use these or any of the other widely misused drugs available in the UK, could mean legal consequences for not just the user but for you as service providers or landlord. Growing ‘Skunk’ Cannabis at home is on the rise and again may mean consequences both legal and financial for both tenant and landlord.
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Equality and diversity: Professional boundaries
Are your staff able to operate within clear, professional boundaries? Do they understand the risks of ‘crossing’ those boundaries? Are they able to find the right balance between ‘compassion’ and maintaining a professional distance? If these questions have started you thinking, then this course is for you and your staff.
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Equality and diversity: Safeguarding adults at risk
Safeguarding adults is everyone’s business and the housing industry has a key role to play. Staff must be alert to the signs of abuse and aware of their responsibilities.
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Equality, diversity and disability – half-day course
This equality, diversity and disability training course is delivered as a half-day course. It will provide residents with an EDI overview and understanding of the key issues relating to equality, disability and diversity.
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Equality Impact Assessment: Getting your Equality Impact Assessment right – half-day course
Getting your Equality Impact Assessments right has never been more important. Gain the knowledge and get the support you need at this virtual workshop.
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Hate crime – kick it into touch
This course looks at the practical and legal routes for housing practitioners to work with their communities to stamp out hate crime. We will address the key types of hate crime, how to investigate claims and build a successful case for court.
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Inclusive behaviours – half-day course
We are all familiar with the term equality, diversity and inclusion; but what does “inclusion” actually mean in practice and how does it support us to really recognise and value diversity?
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Islamic awareness
Learn how to understand and engage effectively with your Muslim staff, residents and stakeholders.
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Mergers – the people and culture aspects
As more housing organisations plan mergers and go through a merger or acquisition process, it is vital that these mergers are successful to deliver what both original organisations set out to achieve by merging.
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Modern slavery
This course will introduce participants to the subject of modern day slavery, the Modern Slavery Act 2015 and the different forms it can take. It will enable staff to develop skills to better identify and work with both adults or children who may have been exploited. It will provide an understanding of the processes for escalating concerns, recording and reporting procedures.
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Radicalisation – awareness and indicators – Half-day
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Safeguarding adults at risk
Safeguarding adults is everyone’s business and the housing industry has a key role to play. Staff must be alert to the signs of abuse and aware of their responsibilities.
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Safeguarding children and adults at risk
Safeguarding children and adults at risk is everyone’s business and the housing industry has an important role to play.
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Safeguarding children and child protection
Recent high profile tragic cases have highlighted the need for increased vigilance on child abuse. These are extreme cases. However, much child abuse goes unnoticed and unreported. It’s rarely a one-off incident and can happen in all areas of society.
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Sensory issues – understanding them
Come on this hands on course to gain an insight into sensory disabilities including age related sight and hearing loss.
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Unconscious bias – awareness programme
Unconscious bias refers to the biases we have, of which we are not in conscious control. These biases occur automatically, triggered by our brain, making quick judgments and assessments of people and situations based on our background, cultural environment and our experiences.
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Visual awareness
This half-day workshop will provide an insight into the world of blindness and partial sight.
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Working with sex offenders workshop – half-day workshop
At some stage in their career, housing staff may come into contact with people who commit sexual offences. Alison is a StopSo therapist in private practice and has also worked in specialised supported housing; supporting and counselling men who pose a sexual risk and their families. She has used this knowledge and experience to put together this tailored session.