Equality and diversity

  1. image-British-Sign-Language-square-IH.jpg British Sign Language - an introduction for housing staff

    Come on this course to learn more about deaf people. Understand how you can use British Sign Language (BSL) to help you feel confident and professional when you are meeting deaf customers in your work. In addition to learning everyday useful language you

  2. image-Understanding-deafness-square-IH.jpg Deafness - an understanding for housing staff

    This one-day course will give you an insight into the world of deafness. Learn about people with varying levels of hearing loss and the different ways your customers may communicate. Take part in interactive activities, eg, lip reading and basic British Sign Language (BSL).
  3. image-Dementia-awareness-square-IH.jpg Dementia awareness

    Dementia awareness is a critical part of providing good quality housing and support to older people. It is important for staff to understand that dementia is not a normal part of ageing. It is vital for them to have skills, knowledge and tools at their disposal to recognise the signs and symptoms of the many types of dementia and feel confident in recording these and referring onto other agencies as appropriate.
  4. image-Disability-matters-square-IH.jpg Disability matters

    This one day course provides an overview and understanding of the key issues relating to disability and diversity in the workplace.

  5. image-Domestic-abuse-awareness-square-IH.jpg Domestic abuse awareness – looking behind closed doors

    Meeting the needs of domestic abuse victims from a social housing provider perspective – updated for the Social Housing White Paper
  6. image-Drug-and-alcohol-awareness-square-IH.jpg Drug and alcohol awareness

    There are many types of drugs that your residents and service users may be using now or have used in the past. With recent law change’s previously ‘Legal highs’ are now illegal, and tenants who use these or any of the other widely misused drugs available in the UK, could mean legal consequences for not just the user but for you as service providers or landlord. Growing ‘Skunk’ Cannabis at home is on the rise and again may mean consequences both legal and financial for both tenant and landlord.

  7. image-Professional-boundaries-square-IH.jpg Equality and diversity: Professional boundaries

    Are your staff able to operate within clear, professional boundaries? Do they understand the risks of ‘crossing’ those boundaries? Are they able to find the right balance between ‘compassion’ and maintaining a professional distance? If these questions have started you thinking, then this course is for you and your staff.
  8. image-Safeguarding-adults-at-risk-square-IH.jpg Equality and diversity: Safeguarding adults at risk

    Safeguarding adults is everyone’s business and the housing industry has a key role to play. Staff must be alert to the signs of abuse and aware of their responsibilities.
  9. image-Hate-crime-square-IH.jpg Hate crime – kick it into touch

    This course looks at the practical and legal routes for housing practitioners to work with their communities to stamp out hate crime. We will address the key types of hate crime, how to investigate claims and build a successful case for court.
  10. image-Islamic-awareness-–-Square-IH.jpg Islamic awareness

    Learn how to understand and engage effectively with your Muslim staff, residents and stakeholders.
  11. image-Mergers---the-people-and-culture-aspects-square-IH.jpg Mergers – the people and culture aspects

    As more housing organisations plan mergers and go through a merger or acquisition process, it is vital that these mergers are successful to deliver what both original organisations set out to achieve by merging.
  12. image-Modern-slavery-square-IH.jpg Modern slavery

    This course will introduce participants to the subject of modern day slavery, the Modern Slavery Act 2015 and the different forms it can take. It will enable staff to develop skills to better identify and work with both adults or children who may have been exploited. It will provide an understanding of the processes for escalating concerns, recording and reporting procedures.
  13. image-Radicalisation-square-IH.jpg Radicalisation – awareness and indicators – Half-day
  14. image-Safeguarding-adults-at-risk-square-IH.jpg Safeguarding adults at risk

    Safeguarding adults is everyone’s business and the housing industry has a key role to play. Staff must be alert to the signs of abuse and aware of their responsibilities.
  15. image-Safeguarding-square-IH.jpg Safeguarding children and adults at risk

    Safeguarding children and adults at risk is everyone’s business and the housing industry has an important role to play.

  16. image-Safeguarding-children-square-IH.jpg Safeguarding children and child protection

    Recent high profile tragic cases have highlighted the need for increased vigilance on child abuse. These are extreme cases. However, much child abuse goes unnoticed and unreported. It’s rarely a one-off incident and can happen in all areas of society.
  17. image-Sensory-issues-square-IH.jpg Sensory issues – understanding them

    Come on this hands on course to gain an insight into sensory disabilities including age related sight and hearing loss.
  18. image-Unconsciouos-bias-square-IH.jpg Unconscious bias – awareness programme

    Unconscious bias refers to the biases we have, of which we are not in conscious control. These biases occur automatically, triggered by our brain, making quick judgments and assessments of people and situations based on our background, cultural environment and our experiences.
  19. image-Visual-awareness-square-IH.jpg Visual awareness

    This half-day workshop will provide an insight into the world of blindness and partial sight.