Domestic abuse awareness – looking behind closed doors

Meeting the needs of domestic abuse victims from a social housing provider perspective – updated for the Social Housing White Paper

Domestic abuse awareness – looking behind closed doors

Reducing or eliminating domestic abuse starts by increasing awareness and improving practice across all sectors. Training frontline staff to systematically enquire, identify and respond to domestic abuse significantly helps in increasing early identification.

Awareness of domestic abuse is a critical element of the safeguarding responsibilities across the social housing sector. Most providers already recognise their duty of care to raise awareness, recognise indicators, record accurately, refer to appropriate agencies and report suspicion and disclosure of concerns to protect individuals from harm, prevent risk and promote welfare.

The Social Housing White Paper reinforces this and highlighted the important role landlords place in ending domestic abuse.

This interactive training course is designed to assist professionals to understand domestic abuse, consider your own approach and address the issues and challenges that you face when dealing with those clients who are experiencing domestic abuse.

What this course covers:

  • Exploring aspects of abuse
  • What do we mean by psychological abuse?
  • Who are the victims?
  • Exploring our own assumptions
  • Increasing frontline staff sensitivity to potential signs of domestic abuse
  • Ensuring an appropriate response when abuse is disclosed
  • Exploring safety issues
  • Ensuring your policies and procedures are robust
  • Approaches to multi-agency working.

This course is a must for all staff including managers, team leaders and frontline staff, particularly those who work within:

  • Housing management
  • Call centres
  • ASB units and teams
  • Responsive repairs
  • Estate services
  • Income management
  • Supported housing.

Tahira Hussain

Equality and diversity Tahira Hussain

Tahira Hussain has extensive experience working in the statutory and voluntary sectors. She had a 16-year career in social work, mental health, community development, charity and the housing sector.

Tahira has a successful track record in consultancy, training and project management. As an experienced project manager Tahira has delivered a range of projects, these include equality and diversity, domestic abuse awareness and inclusion strategies. Tahira has worked across a range of customer groups, including young people foyers, care homes, sheltered schemes and refuges in a contractual and consultancy capacity delivering therapy support, engaging with service users and training staff.  Tahira delivers one to one and group coaching to young people and families to develop confidence, increase self-esteem, develop goals and manage wellbeing.

Qualified as a cognitive behavioural psychotherapist, she is a member of the BABCP and BPS and regularly delivers training sessions to organisations across a range of developing awareness topics in this area, including mental health awareness, managing mental health, autism and ADHD challenges and support, challenging behaviours, child protection and safeguarding. Tahira is also NLP qualified.

As a qualified and experienced specialist psychological therapist in primary mental health care she treats people with depression, worry and anxiety covering a range of issues. She has an excellent record in achieving recovery and integrating good practice in multi-agency support in patient centred therapy treatment plans. Working with a range of ages and groups, Tahira works on a one to one basis and in groups to deliver support. She has experience working with families of children with a disability, ADHD, Autism and Dyspraxia. Exploring wellbeing, tools and interventions with a focus on coping mechanisms and understanding different elements of managing on a day to day basis, Tahira utilises an experiential learning and development approach to ensure client led intervention and client focused decision making. Her approach is to empower and enable individuals to identify and manage wellbeing methods and self-help techniques based on CBT tools.

She also delivers psychological therapies as a school counsellor at Chethams School of Music supporting young people with a range of disorders including depression, worry, anxiety covering issues including bereavement, loss, PTSD, family, relationships, eating disorders, confidence and self-esteem issues using CBT based interventions. She also runs private client therapy sessions. This is combined with regular staff training sessions on areas including counselling, support skills and focused topics such as self-harm and dual diagnosis approaches.

Working as  a training associate for national agencies she has utilised her experience in the housing, health and care sector and delivered a menu of training packages aimed to support staff, stakeholders and residents on a range of topics including mental health awareness, mental health and wellbeing, safeguarding children and adults, equality and diversity, stress management, managing depression, effective psychological interventions, recovering from trauma and developing self-esteem.

Tahira is also an approved therapist and associate for Anxiety UK to support wellbeing and awareness of mental health through training, briefings, regular events and seminars.