Message to all HQN members and customers about coronavirus

Message to all HQN members and customers about coronavirus

I know you are going through tough times and we are here to help.
 
We’ll up the frequency of our briefings and deal head on with the issues posed by working from home and disrupted supply chains. If you want a briefing on something just let me know.
 
The White Paper in response to the Grenfell fire is imminent – so we will offer on line guidance and consultancy to help you with:
 

  • Keeping residents safe
  • Boosting consumer standards (including the professional standards required of staff)
  • Getting ready for scrutiny of front line services
  • Delivering VfM (proving the rent increase is well spent)
  • Stress-testing your business plans for the disruption of the virus, Brexit, trade wars and anything else that comes along
  • Meeting the requirements of the new breed of in-depth assessments

We can do almost everything we do now remotely. The only gaps we anticipate are face to face interviews, board observations and estate inspections. But we will come back to that at some point. I am satisfied that we can go a long way to making sure you meet the new standards via the internet.
 
If any of you are desperate to see one of my presentations – Don’t despair! Next week I will shoot a couple of short films to tide us over.
 
The most important thing is that you look after yourselves and your residents.
 
We’ve been through a lot together over the years: rate-capping, the fall and rise of council housing companies, stock transfer, CCT, inspection, eye watering rent increases one minute with rent cuts the next, recessions and crunches to name a few. At all times we’ve done our best to be on your side. And it’s great to see younger members coming on board as we get to grips with building a safer future after Grenfell.
 
I am very grateful personally for your support through all of this.
 
“Once more unto the breach” – as an obscure English playwright from the Midlands put it.

Alistair McIntosh, CEO HQN

Testimonials

Testimonials

"It’s been positive how HQN have maintained the number and quality of the briefings and events circuiting since lockdown. That’s quite an achievement."

Dr Elanor Warwick, Head of Strategic Policy and Research, Clarion Housing Group

Resources

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pdf Current File size: 143KB Published Date: 07/07/2020
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pdf Current Research : The impact of coronavirus on public confidence File size: 584KB Published Date: 24/06/2020 Download
pdf Current Ask the members summary – court processes during lockdown File size: 90KB Published Date: 24/06/2020 Download
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pdf Current OUR PLAN TO REBUILD: The UK Government’s COVID-19 recovery strategy File size: 2MB Published Date: 13/05/2020 Download
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pdf Current ONS: Deaths involving COVID-19 by local area and socioeconomic deprivation deaths occurring between 1 March and 17 April 2020 File size: 606KB Published Date: 01/05/2020 Download
pdf Current ONS: Coronavirus and the social impacts on Great Britain 30 April 2020 File size: 1MB Published Date: 01/05/2020 Download
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pdf Current Blog: Coronavirus (COVID-19) Tips to manage homeworking – Jane Atherton.pdf File size: 210KB Published Date: 26/03/2020 Download
pdf Current File size: 197KB Published Date: 25/03/2020
pdf Current Alistair McIntosh's blog: Compliance and coronavirus File size: 344KB Published Date: 24/03/2020 Download
pdf Current File size: 384KB Published Date: 19/03/2020
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