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The latest from HQN — articles for September 2018
How true to life is the Bodyguard? This is the topic that is filling the papers just now. Folk try and poke holes in the plot then the guy that wrote it bites back. Who cares? It is just something on the telly to keep our minds off Brexit. If there is a point to it this is it. The hero has to use a lot of ingenuity to get out of tight corners. And that is true to life. It’s what witness after witness is telling the Grenfell Inquiry.
That’s the question a lot of you are asking now. We know that the plan is to give more money to the top performers. But how do you get there? What is the Green Paper looking for?
Molly Bishop, the 2017/18 National Housing Federation/24housing Young Leaders competition winner, took part in the first HQN/Leadership Trust residential back in June. Here she looks back on the experience and reflects on some of the key insights she took away.
Following our recent 'Above and beyond' event, Tim Brown analyses the key themes and outcomes from The Ministry of Housing, Communities and Local Government’s workshop.
The Social Housing Green Paper offers a chance to shape the future relationship between tenants, landlords and the regulator. The intention is to get landlords to raise their game, delivering high quality services that tenants want. But how best to achieve that?
Simon Dow says if we don’t like league tables we have to come up with something better. That’s a fair point and a good challenge from the chair of the RSH. So here goes.
In a new report, HQN Chief Executive Alistair McIntosh looks at how other sectors have implemented league tables into their regulation and customer service procedures, and discusses how these policies could apply to the social housing sector.