Benchmarking - performance indicators

Our annual benchmarking exercise focuses on the KPIs that members asked us to collect information on. Compare your performance against your peers, receive guidance on how to improve your services.

Media browser

Format Status Title Description Size Download
pdf Current File size: 173KB Published Date: 30/04/2018
pdf Current File size: 9MB Published Date: 19/04/2018
pdf Current This year’s benchmarking report is now ready and available for you to download. Thank you to everyone that took part. File size: 3MB Published Date: 11/08/2017
pdf Current File size: 96KB Published Date: 07/06/2017
pdf Current Exclusively for TEAMnet members only: this year’s benchmarking report is now ready and available for you to download. Not a member? Please contact us on 0845 4747 004 to join. File size: 993KB Published Date: 20/11/2015
pdf Current HQN’s benchmarking group has a set of indicators which have been agreed through consultation with our members. File size: 1MB Published Date: 14/11/2014