About us

Our Residents’ Network is dedicated to enabling landlords to inspire and support their residents to take the lead on regulating housing providers.

About us

Whether it’s scrutiny, inspection, mystery shopping or panel groups, the network provides high-quality, expert information and advice, as well as opportunities to exchange ideas and experiences.

What you can expect with membership:

  • Monthly Network newsletter, which includes the latest briefings and important member information
  • Concise, jargon-free and up-to-date briefings and guides. In addition to various briefings, members get access to our to scrutiny and jargon buster
  • Free regional networking workshops, ideal for sharing best practice
  • Access to our ‘ask the members’ service and dedicated online forum to share best practice
  • Specialist support via our ‘ask the expert’ service
  • One free residents’ place and exclusive discounts at the Network’s annual conference
  • Advertise your job vacancies free of charge
  • Generous discounts on events and public training, plus related consultancy and accreditation products.

Meet the team

Our dedicated team has a wealth of experience in the sector, and vast knowledge of the issues and practices.

Rob Gershon

Rob Gershon Rob Gershon

Rob Gershon is a social housing tenant, full time carer and housing blogger. He posts opinion pieces on 24 Housing, commenting on housing from a tenant's point of view. He joined The Residents' Network as an associate in January 2016.

Stephen Cook

Stephen Cook Stephen Cook

Stephen Cook is a freelance housing consultant using his extensive and practical experience to help improve governance within housing organisations. (In a previous life he was chief executive of a stock transfer housing association.) Making sure the tenants’ voice is heard in the board room is a key part of his work, along with helping individuals gain the skills and confidence to engage with their landlord at all levels. Stephen joined the Residents’ Network as an associate in March 2018. Outside of work Stephen is a board member for a Bristol based housing association; an independent member of a south-west association’s audit committee and a life-long Bristol Rovers fan.