View all in-house training

  1. Access and abandonment

  2. Amazing workplaces

  3. Anti-social behaviour (ASB) and how to tackle it – a masterclass

  4. Apprenticeship – Level 5 Trailblazer Management Apprenticeship Programme

  5. ASB – possession or injunction?

  6. Asbestos awareness training UKATA Category A

  7. Asbestos training – UKATA Certified Duty to Manage Asbestos

  8. Assertiveness – the art of communicating what you want

  9. Asset management - making the most of your assets

  10. Asset management masterclass

  11. Behaviour - understand the impact of yours and others - 'Insightful you'

  12. British Sign Language - an introduction for housing staff

  13. Child sexual exploitation

  14. CMI Level 3 Qualifications in Coaching and Mentoring

  15. CMI Level 3 Qualifications in First Line Management

  16. Coaching - the manager as coach

  17. Commercial skills – Developing a commercial perspective – an introduction to commercial skills and market environments

  18. Communicating with older people

  19. Complaint and abusive contact handling workshop

  20. Complaints - High quality written responses to complaints - values into action

  21. Complete complaint management workshop

  22. Condensation, damp and mould - causes, cures and the courts

  23. Conflict, confrontation and challenging behaviour – managing it

  24. Customer journey mapping

  25. Customer service training - the complete customer service workshop

  26. Data protection

  27. Deafness - an understanding for housing staff

  28. Dementia awareness

  29. Development basics for Boards and Committees

  30. Development – Navigating the development maze

  31. Disability discrimination and housing

  32. Domestic abuse awareness - it's time to talk

  33. Drug and alcohol awareness

  34. Electrical safety and awareness

  35. Emotional intelligence - developing it

  36. Estate services - excellence in contract management and procurement

  37. Fire risks and awareness

  38. First aid

  39. Gas safety awareness

  40. GDPR Data Protection Officer (DPO) support service

  41. General Data Protection Regulation (GDPR) – are you ready?

  42. General Data Protection Regulation (GDPR) – support and advisory service

  43. Hate crime – kick it into touch

  44. Health and safety – The art of

  45. HHSRS - implications for social landlords

  46. Hoarding advanced - working with hoarders

  47. Homelessness – Tackling homelessness reduction – the impact of the Homelessness Reduction Act 2017

  48. Housing and Planning Act 2016 – changes in the private rented sector

  49. Housing case law update

  50. Housing disrepair claims - preventing them

  51. Housing law - a basic survival guide

  52. Housing law - advanced

  53. Housing management law update

  54. Human Resources and Organisational Development support service

  55. Illegal evictions

  56. Investigative interviewing masterclass - one-day workshop

  57. Investigative interviewing masterclass - two-day workshop

  58. Islamic awareness

  59. Leasehold – Making your leasehold service work for you

  60. Leases and recovery of service charges - an introduction

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