View all in-house training

  1. Access and abandonment

  2. Amazing workplaces

  3. Anti-social behaviour (ASB) and how to tackle it – a masterclass

  4. Apprenticeship – Level 5 Trailblazer Management Apprenticeship Programme

  5. ASB – possession or injunction?

  6. Asbestos awareness training UKATA Category A

  7. Asbestos training – UKATA Certified Duty to Manage Asbestos

  8. Assertiveness – the art of communicating what you want

  9. Asset management - making the most of your assets

  10. Asset management masterclass

  11. Behaviour - understand the impact of yours and others - 'Insightful you'

  12. British Sign Language - an introduction for housing staff

  13. Child sexual exploitation

  14. CMI Level 3 Certificate in First Line Management (QCF)

  15. CMI Level 3 Qualifications in Coaching and Mentoring

  16. Coaching - the manager as coach

  17. Commercial skills – Developing a commercial perspective – an introduction to commercial skills and market environments

  18. Communicating with older people

  19. Complaint and abusive contact handling workshop

  20. Complaints - High quality written responses to complaints - values into action

  21. Condensation, damp and mould - causes, cures and the courts

  22. Conflict, confrontation and challenging behaviour – managing it

  23. Customer journey mapping

  24. Customer service, complaints and abusive contact handling masterclass

  25. Deafness - an understanding for housing staff

  26. Dementia awareness

  27. Development basics for Boards and Committees

  28. Development – Navigating the development maze

  29. Disability equality and inclusion for the workplace

  30. Domestic abuse awareness – looking behind closed doors

  31. Drug and alcohol awareness

  32. Electrical safety and awareness

  33. Emotional intelligence - developing it

  34. Estate services - excellence in contract management and procurement

  35. Fire risks and awareness

  36. Gas safety awareness

  37. GDPR Data Protection Officer (DPO) support service

  38. General Data Protection Regulation (GDPR) is here – are you ready?

  39. General Data Protection Regulation (GDPR) – support and advisory service

  40. Hate crime – kick it into touch

  41. Health and safety – The art of

  42. HHSRS - implications for social landlords

  43. Hoarding advanced - working with hoarders

  44. Homelessness – Tackling homelessness reduction – the impact of the Homelessness Reduction Act 2017

  45. Housing and Planning Act 2016 – changes in the private rented sector

  46. Housing case law update

  47. Housing disrepair claims - preventing them

  48. Housing law - a basic survival guide

  49. Housing law - advanced

  50. Housing management law update

  51. Housing policy – Government housing policy masterclass

  52. Human Resources and Organisational Development support service

  53. Illegal eviction

  54. Investigative interviewing masterclass - one-day workshop

  55. Investigative interviewing masterclass - two-day workshop

  56. Islamic awareness

  57. Leasehold – Making your leasehold service work for you

  58. Leases and recovery of service charges - an introduction

  59. Legionella Awareness (QCF) Hot & Cold Water Systems - HABC Level 2 Award

  60. Legionella awareness – Hot and cold water systems – E-learning

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