View all in-house training

  1. Access and abandonment

  2. Amazing workplaces

  3. Anti-social behaviour (ASB) and how to tackle it – a masterclass

  4. ASB – possession or injunction?

  5. Asbestos awareness training UKATA Category A

  6. Asbestos training – UKATA Certified Duty to Manage Asbestos

  7. Assertiveness – the art of communicating what you want

  8. Asset management - making the most of your assets

  9. Asset management masterclass

  10. Behaviour - understand the impact of yours and others - 'Insightful you'

  11. British Sign Language - an introduction for housing staff

  12. Child sexual exploitation

  13. Coaching - the manager as coach

  14. Commercial skills – Developing a commercial perspective – an introduction to commercial skills and market environments

  15. Complaint and abusive contact handling workshop

  16. Complaints - High quality written responses to complaints - values into action

  17. Complete complaint management workshop

  18. Condensation, damp and mould - causes, cures and the courts

  19. Conflict, confrontation and challenging behaviour – managing it

  20. Customer journey mapping

  21. Customer service training - the complete customer service workshop

  22. Data protection

  23. Deafness - an understanding for housing staff

  24. Dementia awareness

  25. Development basics for Boards and Committees

  26. Development – Navigating the development maze

  27. Disability discrimination and housing

  28. Domestic abuse awareness - it's time to talk

  29. Drug and alcohol awareness

  30. Electrical safety and awareness

  31. Emotional intelligence - developing it

  32. Estate services - excellence in contract management and procurement

  33. Fire risks and awareness

  34. First aid

  35. Gas safety awareness

  36. GDPR Data Protection Officer (DPO) support service

  37. General Data Protection Regulation (GDPR) – are you ready?

  38. General Data Protection Regulation (GDPR) – support and advisory service

  39. Hate crime – kick it into touch

  40. Health and safety – The art of

  41. HHSRS - implications for social landlords

  42. Hoarding advanced - working with hoarders

  43. Homelessness – Tackling homelessness reduction – the impact of the Homelessness Reduction Act 2017

  44. Housing case law update

  45. Housing disrepair claims - preventing them

  46. Housing law - advanced

  47. Housing management law update

  48. Human Resources and Organisational Development support service

  49. Illegal evictions

  50. Investigative interviewing masterclass - one-day workshop

  51. Investigative interviewing masterclass - two-day workshop

  52. Islamic awareness

  53. Leasehold – Making your leasehold service work for you

  54. Leases and recovery of service charges - an introduction

  55. Legionella Awareness (QCF) Hot & Cold Water Systems - HABC Level 2 Award

  56. Legionella awareness – Hot and cold water systems – E-learning

  57. Legionella Control for Responsible Persons (QCF) HABC Level 3 Award – One day course

  58. Life skills – How to help residents develop theirs

  59. Lone working - personal safety matters

  60. Loss and bereavement - lessons in loss

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