View all in-house training

  1. Access and abandonment

  2. Amazing workplaces

  3. Anti-social behaviour (ASB) and how to tackle it – a masterclass

  4. Apprenticeship – Level 5 Trailblazer Management Apprenticeship Programme

  5. ASB – possession or injunction?

  6. Asbestos awareness training UKATA Category A

  7. Asbestos training – UKATA Certified Duty to Manage Asbestos

  8. Assertiveness – the art of communicating what you want

  9. Asset management - making the most of your assets

  10. Asset management masterclass

  11. Behaviour - understand the impact of yours and others - 'Insightful you'

  12. British Sign Language - an introduction for housing staff

  13. Child sexual exploitation

  14. CMI Level 3 Certificate in First Line Management (QCF)

  15. CMI Level 3 Qualifications in Coaching and Mentoring

  16. Coaching - the manager as coach

  17. Commercial skills – Developing a commercial perspective – an introduction to commercial skills and market environments

  18. Communicating with older people

  19. Complaint and abusive contact handling workshop

  20. Complaints - High quality written responses to complaints - values into action

  21. Condensation, damp and mould - causes, cures and the courts

  22. Conflict, confrontation and challenging behaviour – managing it

  23. Customer journey mapping

  24. Customer service, complaints and abusive contact handling masterclass

  25. Data protection

  26. Deafness - an understanding for housing staff

  27. Dementia awareness

  28. Development basics for Boards and Committees

  29. Development – Navigating the development maze

  30. Disability discrimination and housing

  31. Domestic abuse awareness – looking behind closed doors

  32. Drug and alcohol awareness

  33. Electrical safety and awareness

  34. Emotional intelligence - developing it

  35. Estate services - excellence in contract management and procurement

  36. Fire risks and awareness

  37. Gas safety awareness

  38. GDPR Data Protection Officer (DPO) support service

  39. General Data Protection Regulation (GDPR) – support and advisory service

  40. General Data Protection Regulation (GDPR). It's nearly here – are you ready?

  41. Hate crime – kick it into touch

  42. Health and safety – The art of

  43. HHSRS - implications for social landlords

  44. Hoarding advanced - working with hoarders

  45. Homelessness – Tackling homelessness reduction – the impact of the Homelessness Reduction Act 2017

  46. Housing and Planning Act 2016 – changes in the private rented sector

  47. Housing case law update

  48. Housing disrepair claims - preventing them

  49. Housing law - a basic survival guide

  50. Housing law - advanced

  51. Housing management law update

  52. Housing policy – Government housing policy masterclass

  53. Human Resources and Organisational Development support service

  54. Illegal eviction

  55. Investigative interviewing masterclass - one-day workshop

  56. Investigative interviewing masterclass - two-day workshop

  57. Islamic awareness

  58. Leasehold – Making your leasehold service work for you

  59. Leases and recovery of service charges - an introduction

  60. Legionella Awareness (QCF) Hot & Cold Water Systems - HABC Level 2 Award

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