Tenant Scrutiny – Scrutiny Masterclass

Resident-led scrutiny is firmly embedded in the social housing sector and it gets results. Is your scrutiny panel in need of some fresh ideas and tips on new ways of working? Are you looking to up your game and make more of an impact at a strategic level? Our masterclass will help you to assess where you stand and how you can become a high performing panel.

Tenant Scrutiny – Scrutiny Masterclass

Our trainer has been working with scrutiny panels up and down the country since the inception of resident-led scrutiny. He’s designed a stimulating and challenging training day, full of practical solutions and we will also explore the impact and opportunity that digital technology affords effective scrutiny.

Workshop content

  • Where are we now? – a review of your current scrutiny arrangements
  • How to choose a scrutiny topic using objective methods
  • Scoping a scrutiny topic and designing the work programme
  • Top tips on using IT and social media to enhance scrutiny work
  • Exploring the role of the officer supporting the scrutiny process
  • Report writing and broadcasting the findings
  • Did we make a difference? - action planning and spot checks
  • Building closer and more effective partnership with boards and/or committees.
Who should attend:
  • Tenants and residents who are members of a resident-led scrutiny panel
  • Housing officers, team leaders, managers and heads of service tasked with supporting a scrutiny panel.

Tenant Scrutiny – Scrutiny Masterclass

Kevin Farrell

Resident involvement Kevin Farrell

Kevin Farrell has worked as a freelance trainer since 2010 and a consultant since 2003. He has been a housing practitioner for over 30 years in strategic management, housing organisations and local authorities, and as an executive director of a housing association and a voluntary sector homelessness organisation. He has also contributed to teaching at the School of Architecture & Built Environment at the University of Westminster. He specialises in resident-led scrutiny and has helped develop and support a large number of scrutiny panels, as well as delivering training and briefing sessions nationwide.

training track record

HQN has a track record of helping organisations achieve real and lasting performance improvements. If you are interested in accessing this training package, please contact us by emailing training@hqnetwork.co.uk