Tenancy Services Officer (Up to 12 months - maternity cover)

  • Reference: Muir Group Housing Association
  • Application closing date: 24 Jan 2018 17:00

Job Description

We are a value-orientated Housing Association working together to create communities where people want to live. We manage circa 5,500 homes over a wide geographical area and our residents include families, older people and those in need of special care and support.

Are you looking for a new challenge? Are you passionate about excellent customer service? Do you have the drive and motivation to help mould and lead a front-line housing team?

Playing a vital role in Muir’s Housing Management Team, you will be responsible for all aspects of housing management on a specific patch in Cheshire, including neighbourhood management, community development, resident involvement, lettings, tackling anti-social behaviour and sustaining tenancies. You will also be required to support and cover for the Income Services Officers in delivering income management services. The focus will be on delivering a holistic, excellent and seamless service for our residents.

Candidate Requirements

We are looking for flexible, dedicated and highly-motivated individuals with experience in housing management. You should be passionate about ensuring our residents receive only the highest quality service and have the communication skills to achieve this. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment.

Employment Details

  • Employment Type: Full time
  • Hours: 35 per week
  • Pay: £27,405 Annually

Additional Information

Interviews will be held Friday 2nd February 2018.

Please note this role is temporary for up to 12 months (maternity cover).

In addition to the stated salary, the successful applicant is entitled to £3,425.00 car allowance per annum.

How to Apply

You can view this vacancy on our website.

Alternatively, please telephone 0300 123 1222 (textphone: 0300 123 3005) or email info@muir.org.uk.